|Top route||Bangkok Suvarnabhumi to Phuket City|
|Top airport||Bangkok Suvarnabhumi|
The boarding process in Chiang Mai was horrible. Gate change last minute left me with all our carryons and my husband in a wheelchair. No one came for him….. Inconsiderate and uncaring. Airport was crowded and no one cared….
Good airline with outstanding flight crew.
Better explanation of where to line up when checking luggage.
Please on time.
No electrical plugs or USB plugs. No lounge at KKC airport.
Thai Smile must be the only airline in the world that still doesn’t allow mobiles and iPads to be used during taxi, takeoff and landing. No inflight service due to COVID but a little snack and water handed out as we left the plane. I also like the deplaning by row, I wish more airlines did this
Pros: We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again.
Cons: Providing some snacks would be helpful when getting off the board.
Cons: We got drinking water after landing. Would be better to provide some snacks on the way out.
Pros: On time, clean smooth ride. Landed early!
Pros: Brilliantly safety-conscious crew but very personable.
Cons: It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK.
Pros: The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable.
Cons: It would be really nice not to have to board a bus in BKK to be shuttled to my next flight.
Cons: I understand that the crew was probably tired, but I believe they can be friendlier.
Pros: Crew are efficient and friendly
Cons: Portion of food could have been slightly bigger
Cons: Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude
Pros: Good and being on time
Cons: So far so good for its price
Pros: Good meal
Cons: Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter.
Pros: Lovely people. Lovely service. Good food.
Cons: Good job
Pros: Great services
Cons: Great seat and smooth flight
Cons: Excellent price generous luggage allowance.
Pros: Super cool light meal in a little bag. Best budget airline I have flown.
Pros: Seamless boarding and deviating.
Cons: Thai Smole seats offer the least legroom in my experience. Very narrow.
Cons: My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar
Cons: An hour delay for no expressed reason is not acceptable.
Pros: Nothing apart from kind crew
Cons: Food was really not good at all! Very poor The inside of plane was not clean!
Pros: I'm very justifying for the flight.
Pros: On-time departure and arrival.
Cons: Nothing to complain about.
Pros: Airfare was reasonably priced.
Cons: Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes.
Excellent short hop
Cons: Nothing negative
tight connection, no problem
Pros: we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!
On board THAI Smile flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the THAI Smile assistance team will most likely ask you to pay extra for checked luggage.
THAI Smile offers direct flights to 25 cities in 10 different countries. Phuket City, Bangkok, and Chiang Mai are the most popular cities covered by THAI Smile.
THAI Smile concentrates most of its flight operations in Bangkok.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including THAI Smile.
As this airline is primarily based in Thailand, a majority of its flights are domestic. However, the company has been adding to its list of international flight paths, making it possible for passengers to travel to other countries in Asia, such as China, Hong Kong, India, and Malaysia.
Although THAI Smile has not made any codeshare agreements with other companies, it is a member of Star Alliance. Star Alliance is the world’s largest airline organization and is headquartered in Germany, with some of its additional members including Asiana Airlines and Air India. The company is also a subsidiary of Thai Airways.
THAI Smile offers two travel classes for passengers to choose from, known as Economy and Premium. If you purchase an Economy ticket, you will have access to benefits like drinks, snacks, in-flight entertainment, and the option of bringing a carry-on bag for free. For those that will be flying Premium, you will be given perks such as a larger seat that provides additional legroom and priority boarding.
This company has a fleet that is composed of 20 different planes, many of which are Airbus. For short to medium-range flights, the Airbus A320-200 is the aircraft that is used the most often, as it can fit almost 175 passengers and has a comfortable seating arrangement. However, out of all of the different types of planes that the airline employs, the Airbus A320-200SL is the one that is used the most frequently, because it can fit approximately 160 passengers and has an impressive flying range.