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Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

AED 247+

Overall guest ratings

7.7/10 Good
Based on 856 reviews

Review highlights

  • 9.0
  • 8.9
  • 4.8
  • 4.5

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Laundry facilities
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 856 reviews
    • 9.0 "Internet works perfectly."
      8.3 "83% said the wifi quality was great."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      10.0 "Great parking, according to 100%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good breakfast."
    • 5.8 "Rooms are ok."
      6.5 "Only 65% said the rooms were modern."
    • 4.8 "Value below average."
      1.1 "The price was too high for 89%."
      3.3 "67% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 4.5 "Bar is not good."
      0.0 "100% said beverages were too expensive."
    • 4.2 "Pool is below average."
    • 3.8 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.8 "62% didn't like the architecture."
      3.1 "69% thought the facilities needed updating."
    • 2.8 "Disappointing wellness & sports facilities."
      1.5 "85% didn't like the fitness area."
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    Overall rating

    7.9 Good
    Based on 505 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.0 "Breakfast is good."
    • 7.6 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 6.1 "Rooms are ok."
      6.2 "Only 62% said the rooms were modern."
    • 4.7 "Value below average."
      0.9 "The price was too high for 91%."
    • 4.5 "Bar is not good."
    • 3.7 "Pool is below average."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.9 "61% didn't like the architecture."
    • 2.7 "Disappointing wellness & sports facilities."
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    Overall rating

    7.3 Good
    Based on 145 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.0 "Breakfast is good."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
      7.9 "79% thought it was pleasantly quiet."
    • 5.5 "Rooms are ok."
    • 5.4 "Food is average."
    • 5.0 "Bar is ok."
    • 4.8 "Pool is below average."
    • 4.7 "Value below average."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    Based on 25 reviews
    • 9.1 "World class service."
    • 7.0 "High comfort."
    • 5.6 "Food is average."
    • 5.3 "Rooms are ok."
    • 4.8 "Value below average."

    Overall rating

    7.4 Good
    Based on 179 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.8 "Location is great."
    • 7.7 "Good breakfast."
    • 7.4 "High comfort."
      8.1 "81% said the beds were comfortable."
      8.0 "80% thought it was pleasantly quiet."
      8.6 "86% thought rooms were spacious."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Food is average."
    • 4.8 "Value below average."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    View all review categories
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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