Overview

Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

AED 296+

Overall guest ratings

7.8/10 Good
Based on 897 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.3
  • 6.0

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Laundry facilities
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 897 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Very good internet connection."
    • 7.6 "High comfort."
      8.0 "80% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
    • 5.1 "Average value."
    • 4.7 "Pool is below average."
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    Overall rating

    8.0 Good
    Based on 466 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.6 "Location is great."
      10.0 "Great parking, according to 100%."
    • 7.8 "High comfort."
      8.2 "82% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.8 "Value below average."
      1.4 "86% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
    • 4.3 "Pool is below average."
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    Overall rating

    7.4 Good
    Based on 143 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Location is great."
      10.0 "Great parking, according to 100%."
    • 7.5 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.7 "Food is average."
    • 5.1 "Average value."
    • 5.0 "Pool is mediocre."
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    Overall rating

    7.7 Good
    Based on 71 reviews
    • 9.2 "World class service."
    • 7.6 "High comfort."
    • 7.0 "Good breakfast."
    • 6.6 "Average cleanliness."
    • 5.9 "Rooms are ok."
    • 5.6 "Food is average."
    • 4.9 "Value below average."
      1.1 "The price was too high for 89%."
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    Overall rating

    7.5 Good
    Based on 215 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.8 "High comfort."
      8.1 "81% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 5.9 "Food is average."
    • 5.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Average value."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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