Overview

Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

AED 296+

Overall guest ratings

7.7/10 Good
Based on 908 reviews

Review highlights

  • 8.9
  • 8.6
  • 5.8
  • 5.5

Good to know

  • Very quiet
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Concierge service
    • Cable or satellite TV
    • Air-conditioned
    • Laundry facilities
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 908 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
    • 8.0 "Very good internet connection."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
    • 5.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.5 "Food is average."
    • 4.9 "Value below average."
      1.0 "The price was too high for 90%."
      2.9 "71% said the breakfast was too expensive."
      1.1 "89% said beverages were too expensive."
    • 4.3 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
    • 4.1 "Pool is below average."
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    Overall rating

    8.0 Good
    Based on 472 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.4 "Location is great."
      9.6 "Great parking, according to 96%."
    • 7.9 "High comfort."
      8.4 "84% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
    • 7.1 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.0 "Bar is ok."
    • 4.7 "Value below average."
      2.3 "77% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
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    Overall rating

    7.3 Good
    Based on 154 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.5 "Great parking, according to 95%."
    • 7.7 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 7.1 "Good breakfast."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Food is average."
    • 5.4 "Bar is ok."
    • 5.1 "Average value."
    • 4.3 "Pool is below average."
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    Overall rating

    7.5 Good
    Based on 108 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 6.0 "Average cleanliness."
    • 5.4 "Average value."
    • 5.2 "Food is average."
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    Overall rating

    7.5 Good
    Based on 172 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.7 "Location is great."
    • 7.8 "High comfort."
      8.1 "81% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.4 "Food is average."
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    Good to know
    "Very quiet"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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