Pros (+) Lovely breakfast. Even gallons n chocs in room as was birthday treat.
4 stars
Novotel Surfers Paradise
3105 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217, Australia
Surfers Paradise, Australia
See location+61 755 793 499Photos of Novotel Surfers Paradise
Overview
This hotel is situated in Surfers Paradise, only a few minutes from Chevron Renaissance, Circle on Cavill and Q1 Building. It also provides an outdoor pool, a Jacuzzi and outdoor tennis courts.
There are a variety of facilities on offer to guests of Novotel Surfers Paradise, including an express check-in and check-out feature, a coffee bar and a ballroom. Staff are available 24/7 and can assist with booking tours and tickets.
Novotel Surfers Paradise provides rooms equipped with a hair dryer.
The hotel's in-house restaurant, Hanlan's, is a popular spot to have a meal. Those looking to relax with a drink can do so in the on-site bar. A selection of cafés and restaurants are also found in close proximity to the property.
Novotel Surfers Paradise is conveniently located for sightseeing in Gold Coast, with Soul Building and Surfer's Paradise Beach just a stone's throw away. Cavill Avenue is within a two-minute stroll from the hotel.
Latest deals for Novotel Surfers Paradise
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Novotel Surfers Paradise
- Outdoor pool
- Beachfront
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Pool view
- Storage available
- Beachfront
- River view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Rooftop pool
- Pool bar
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Dishwasher
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Radio
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Parking
Things to do
- Beach access
Reviews of Novotel Surfers Paradise
7.6
Good
4178 verified ratings
Wonderful
1796
Very good
804
Good
662
Okay
308
Fair
255
Mediocre
136
Poor
217
Summary of reviews
Guests say
Guests praised the hotel's great location, being close to the beach and main attractions. The service received positive remarks, especially regarding staff responsiveness. However, there were notable complaints about cleanliness in the bathrooms and common areas, and some issues with maintenance, such as air conditioning and elevator malfunctions.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.4 out of 10
2472 reviews
8.6 out of 10
947 reviews
7.6 out of 10
15 reviews
8.1 out of 10
1 review
8.4 out of 10
8 reviews
All reviews
Pros (+) Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.
Cons (-) This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.
Pros (+) The staff at concierge and reception desks - really helpful.
Cons (-) Finding hairs in my bathtub when I walked in..
Pros (+) Convenience to everything
Cons (-) I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that
Cons (-) Could not connect to wifi.
Pros (+) Really good position, doorstep from Hard Rock Cafe and central road, few minutes walk from the beach
Cons (-) Wi-fi is not included, you have to pay for it The aircon wasn't working and they fixed it the 3rd day we were there
Pros (+) We really enjoyed staying at this hotel. Location, rooms, facilities and staff were great .
Cons (-) Honestly there is nothing I can complain about that.
Pros (+) The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun.
Cons (-) The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.
Location
3105 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217
What's nearby
- Cavill Avenue129 m
- Paradise Centre135 m
- RaceCentre241 m
- Ripley's Believe It or Not!245 m
- Circle on Cavill246 m
- Sin City281 m
- Surfers Paradise Beach295 m
- Mantra Towers of Chevron355 m
- Spirit of Australia Gallery360 m
- SkyPoint Observation Deck362 m
- Infinity Gold Coast368 m
- Q1 Building374 m
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Novotel Surfers Paradise
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Novotel Surfers Paradise
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Surfers ParadiseGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 0.1 km |
Nearest airport | Coolangatta Gold Coast |
Distance to airport | 19.4 km |