Overview

Crown Prince Hotel Surabaya

Jl. Basuki Rahmat no.23-27, Surabaya 60271, Indonesia
+62 315 450 090

AED 154+

Overall guest ratings

8.2/10 Excellent
Based on 2,433 reviews

Review highlights

  • 8.3
  • 7.9
  • 7.4
  • 4.5

Good to know

  • Nice building
  • Clean hotel facilities

Nearby

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    About

    Crown Prince Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Avallon, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a children's pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,433 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 7.9 "Good breakfast."
    • 7.4 "Good cleanliness."
      9.0 "90% thought it was clean."
      7.1 "71% thought the dining area was clean."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.4 "54% thought the minibar was ok."
      5.6 "Only 56% said the rooms were modern."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.8 "Location is acceptable."
    • 4.5 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.4 "Pool is below average."
      4.6 "Dirty pool, said 54%."
    • 3.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
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    Overall rating

    7.7 Good
    Based on 535 reviews
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.7 "Location is acceptable."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Pool is below average."
    • 3.7 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
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    Overall rating

    7.5 Good
    Based on 754 reviews
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Location is acceptable."
    • 4.1 "Pool is below average."
    • 3.8 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    Based on 535 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Good value."
    • 7.7 "Good cleanliness."
      7.1 "71% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.5 "Good breakfast."
    • 6.7 "Location is acceptable."
    • 6.0 "Rooms are ok."
    • 3.4 "Not very comfortable."
      3.6 "64% said rooms were small."
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    Overall rating

    7.6 Good
    Based on 608 reviews
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.4 "High value."
    • 7.1 "Good cleanliness."
      8.5 "85% thought it was clean."
    • 6.4 "Location is acceptable."
    • 6.3 "Sufficient wellness & sports facilities."
      5.8 "For only 58%, the fitness area was satisfactory."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.6 "Pool is below average."
    • 4.4 "Internet is poor."
    • 3.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Clean hotel facilities"
    data provided by TrustYou

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