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The location, the installation and design of the lobbies and rooms (excl. bath-room) The Sauna is poorly installed , and not in line with the norms used in the rest of the hotel. The Sauna was overheated (110°c) and hotelpersonnel would not correct the temperature.
friendly staff, excellent room, good price no
great location and very pleasant staff bathroom and toilet needed better ventilation. no water provided
The hotel was so conviently located in teh beautiful area of Petite France, amoung beautiful old buildings, flowers and the water. Plenty of local cafes and restaurants close by.
The room was large and comfortable, with windows that opened and we had a toilet in a seperate room We were literally above water flowing under our room (Strassburg is known as the Venice of France). There was a computer set up downstairs to access the internet free. The breakfast was quite expensive for a meal when you don't actually feel like much to eat (22 Euros per person) so we ate at a cafe literally around the corner from the hotel for a fraction of the price. Wifi in the room was also expensive, so we didn't use our laptop, just the public computer downstairs.
the location is perfect, personel nice and surroundings great. -
This is a fine hotel. The designers were more interested in design than in comfort or practicality. The bedlamps are charming but do not cast sufficient light for reading. The mirrors are ludicrous. One cannot see one's face or hair in a triangular mirror. As so often, the shower faces in the wrong direction, spraying out into the room.
A lovely spot and a classy modern hotel.
location, services night front office manager not particularly welcoming
clean, rooms were spacious, beds and desk were comfortable, the windows open! no clock in room, shampoo was all in one--body wash/shampoo/conditioner? no washcloths or hand towels, no iron/ironing board (although i also didn't ask--i might have been able to get one). these are minor complaints. the hotel is overall fine.
The A/C and the location. The external telephone line wasn't working. To make an external call, one had to go to reception. The A/C was a bit noisy.
The desk staff were excellent, they took care to help in every way. Well worth the money and very well organized with excellent staf overall. Nothing comes to mind.
The location was pretty convenient because we could walk to everything we wanted to see and do. The rooms were extremely small. We brought our pack and play for our 1 year old, and had to switch rooms because the room was too small to fit the pack and play in it. They also say that parking is available, but the parking is 3 blocks away.
Nice, cosy and close to the railway station
Location, location, location
Clean, good value - no particular frills but just the job for a short stay in Strasbourg
Location Asked for a double bed was given 2 singles. Car park was 10 minutes walk away and Items in the room were not replaced daily
The location is good and it is clean and tidy. No. Basically, everything is okay.
Good location, friendly staff. The drain in the basin is not working properly, very slow.
The room was clea. There is a good, free access to Wi-Fi. Apart from that the loction is really convenient.
Unfortunately, I came away with fleas which must have been hiding in the pillow of the bed and was badly attacked and discomforted by the experience.
Everything was all set. A city book pass was provided that was very useful. Having WFI was very good - I needed to use i.
good location, nice staff, quiet rooms
Convenient to both train station & sightseeing: adequent for stopover stay
The hotel was close to petit france area, so very convenient for visiting the christmas markets. Hotel staffs were very nice and welcoming. The building and the room needs a bit of renovation. They are so old and lack sense of clenliness although I could tell that the cleaning is done properly. Tough the price is not that expensive, I still thought it doesn't worth the money..
Comfortable and well managed hotel. Rooms a bit shabby but clean. Good location near train station and tram.
This is an excellent family hotel with great service, nice people and a truly wonderful dining room. Top value for money. there was nothing that we did not ike.
The restrautant was closed at dinner time.
situation close to the main station the room is very small
wonderful staff, great English, very helpful. Stairs would make it impossible for handicapped, made carrying the bags a slight problem.
Staff were pleasant. Good location
It's a cosy place with a friendly personnel ,in avery convenient spot A little touch of rennovation in the interior (corridors etc) and a lot at exterior.
friendly staff, spacious room, good location the hotel-restaurant has no longer restaurant and that should be posted in the announce
Sophisticated design and romantic atmosphere closed to 'petit France". Helpfull people!
Very friendly staff. Great room: old house redone in a very fashionable way
I liked the design of the hotel, cosy, nice room, nice garden, good location The service was very bad, very messy, badly organised. The toilette in the room, really not practical when it is considered as double room.
My daughter and I found the Chut beautiful and distinctive with the Zen themed rooms, the art work and fine linens. It had a great reading room on the floor and a book called Chut which was I believe is related to the Hotel's name.A perfect gourmet dinner in a lovely garden setting and Wifi access to the Internet along with cable tv on a flat screen added to the experience. The narrow interior "cut out" of the Chut cost as much as a stay at the spacious Courtyard by Marriott in Berlin the night before so it might not be for those on a budget or who don't like narrow spaces and winding staircases. The inn was hard to find for the taxi drivers as it was not clearly marked, perhaps better directions could be provided.
The owner is very charming. Food in the hotel restaurant excellent. Steep stairs to the room. Showerroom/toilette separated from the bedroom with only a low wall (120 cm)
the hotel fit my budget, nice staff and good location - close to the train station and the city center the cleanliness of the sheets
Cleanliness. Staff hours being tabled clearly on the Internet. Yes, it was cold there in. There was no duvet, only a sheet and a thin bed cover. I asked the receptionist for a blanket (was not in the room). I received it, but despite that it was still cold while sleeping.
Rooms very clean, bathroom new and very clean. Vry good for the price payed and very near train station.
Location is good, price is reasonable. The room is not clean.
The person at reception was very kind Cleanliness of bed cover, heating not working, wc smell
Simple but clean room, quality facilities. Free wifi very much appreciated. Excellent value for money for not too demanding travellers.
Inexpensive, clean, friendly staff. Walking distanced from suburban railway station, important for one who travels by trains. Close to inexpensive eateries. And close to the museum of history of Berlin, that I really enjoyed. Just to caution late arrivals to let the staff know in advance, as otherwise there might nobody be there to let them in.
Clean, basic accomodation. No bedside lights.