Breakfast which was included with the room was excellent.
3 stars
Best Western Plus Grosvenor Airport Hotel
380 South Airport Boulevard, South San Francisco, CA 94080-6704, United States
South San Francisco, CA
See location+1 650 873 3200Photos of Best Western Plus Grosvenor Airport Hotel
Overview
Located within a 10-minute drive from San Francisco International Airport, this charming hotel features a swimming pool and free wireless internet. It also offers a 24-hour reception, an express check-in and check-out feature and a ballroom.
Best Western Plus Grosvenor Airport Hotel has recently been refurbished and provides laundry facilities, an airport shuttle and a concierge. Those staying at the property are able to curl up with a book in the on-site library.
Each room at Best Western Plus Grosvenor Airport Hotel offers a refrigerator and all the essentials for a comfortable stay. They are also fitted with a hair dryer and a microwave.
The hotel's in-house restaurant, Brass Elephant Restaurant, is a popular place to enjoy a meal.
For those wishing to dine out during their stay at Best Western Plus Grosvenor Airport Hotel, there are a selection of eateries located nearby. Golden Gate Park, San Francisco Cable Car System and Union Square Plaza are within a short drive from the hotel.
Latest deals for Best Western Plus Grosvenor Airport Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Plus Grosvenor Airport Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Outdoor pool
- Pool towels
Bedroom
- Alarm clock
Family friendly
- Pool cover
Fitness
- Fitness centre
Reviews of Best Western Plus Grosvenor Airport Hotel
7.7
Good
3183 verified ratings
Wonderful
1146
Very good
625
Good
671
Okay
266
Fair
224
Mediocre
88
Poor
163
Summary of reviews
Guests say
Guests appreciated the great location, clean rooms, and complimentary breakfast. However, several reviews highlighted issues with service, including delays in room readiness and staff responsiveness. Noise from outside and dated room conditions were also mentioned as areas for improvement.AI-generated from customer reviews
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Score by provider
7.6 out of 10
1410 reviews
7.9 out of 10
255 reviews
8.3 out of 10
98 reviews
7.6 out of 10
20 reviews
All reviews
Pros (+) Decent breakfast
Pros (+) Comfy bed, clean and well appointed room.
Cons (-) The window didn’t close completely and let in a lot of noise. It was late and I was tired, so I just went to bed. The noise wasn’t a big problem but would have been annoying if I had stayed longer.
Pros (+) Food service
Pros (+) The hot breakfast was great; I loved being able to make my own waffle and the eggs and sausage were plentiful
Cons (-) The airport and road noise were really loud... I was awoken a few times in the night from the noise pollution. The bathroom was tiny, though updated with granite. The bedroom was large but had a huge void space where a table or sitting chair should've gone... just a dropped overhead lamp remained that you could hit your head on (I did) if you tried to open or close the window blinds. The tv was re...
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Pros (+) Friendly employee
Cons (-) None
Pros (+) Room was very comfortable and spacious. Great variety at breakfast with a waffle maker! Staff were very friendly and helpful. Close enough to airport to be convenient for a stopover.
Cons (-) Not keen on the high tension pylons right outside the hotel but did ask for room on the other side of the building (which I was given.) Aircon in room seemed very loud.
Pros (+) The staff was friendly, I couldn't hear the neighbors and my room was clean. I issued some of my complaints to the front desk and they refunded my 8 dollar parking fee.
Cons (-) Creaking bed, broken light switch, single night stand between two people, unpluggable bath tub, being asked to conserve water when the toilet flushed in excess of 3 to 5 gallons a pull, the closed pool, broken floor number by the elevator sitting on the floor, very minimal exercise room, paying 8 dollars for a completely full parking lot, the hotel stinking of smoke on a non smoking floor, stairs ...
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Pros (+) clean room full breakfast friendly staff usb charger in room (with the lamps) fridge facility
Cons (-) missing disney channel on tv
Pros (+) Great breakfast. Hotel is very clean and there is plenty of parking ($8 per day)
Cons (-) WiFi was very slow or no connection at all
Location
380 South Airport Boulevard, South San Francisco, CA 94080-6704
What's nearby
- South San Francisco Convention Center0.4 km
- K1 Speed0.4 km
- Embassy Suites by Hilton San Francisco Airport1.3 km
- Orange Memorial Park2.3 km
- South San Francisco Historical Society Museum2.8 km
- Sign Hill Park2.8 km
- Oyster Point Marina/Park3 km
- Westborough Park4.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Plus Grosvenor Airport Hotel
Price per night. Prices are not fixed and may vary with time.
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Nearby hotels and places to stay
Closest
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See most recommended stays in South San FranciscoGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | San Francisco |
Distance to airport | 3.3 km |