Pros (+) Very nice and comfortable hotel. Not a Western 5 star, but I didn't expect that.
Cons (-) Beds were a bit hard, and it was a bit far from town. but other
5 stars
Empress Angkor Resort & Spa
Photos of Empress Angkor Resort & Spa
Overview
Lakefront hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Empress Angkor Resort & Spa offers 390 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna. Children under 3 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Empress Angkor Resort & Spa
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Things to do
- Gift shop
- Eco tourism
- Hot spring bath
- Bicycle hire
- Fishing
- Golf
- Cycling
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Mini-golf
- Pool table
- Hiking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Empress Angkor Resort & Spa
8.7
Very good
239 verified ratings
Wonderful
153
Very good
33
Good
27
Okay
12
Fair
7
Mediocre
4
Poor
3
Summary of reviews
Guests say
Guests have mixed feelings about the hotel, with many praising the cleanliness and breakfast options. However, service issues, including staff attentiveness and high prices for food and amenities, were frequently mentioned as areas needing improvement. Overall, while the hotel has beautiful facilities, guests felt that the service did not meet their expectations.AI-generated from customer reviews
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Score by provider
8.8 out of 10
134 reviews
8 out of 10
14 reviews
9.1 out of 10
1 review
All reviews
Location
888 National Road 6, Siem Reap 17000
What's nearby
- Cambodian Cultural Village0.4 km
- Artisans Angkor3.8 km
- Pub Street3.8 km
- Siem Reap City Centre4.5 km
- Angkor Wat5.5 km
- Angkor Archaeological Park6.9 km
- Bayon7.5 km
- Angkor Thom7.6 km
- Prasat Suor Prat8 km
- Prasat Kravan8.8 km
- Ta Prohm8.9 km
- Banteay Kdei9.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Empress Angkor Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Empress Angkor Resort & Spa
Nearby hotels and places to stay
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See most recommended stays in Siem ReapGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 3.5 km |
Nearest airport | Siem Reap–Angkor Intl |
Distance to airport | 42.3 km |