Overview

Four Points by Sheraton Shenzhen
Top Business Hotel

5 Guihua Road, Shenzhen 518038, China
+86 755 8359 9999

AED 331+

Overall guest ratings

8.7/10 Excellent
Based on 3,217 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.4
  • 5.5

Good to know

  • Good accessibility by car
  • Clean rooms
  • Friendly service

Nearby

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    About

    Location is Everything. Situated in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is just minutes away from the Huanggang and Futian border crossings with Hong Kong. In only 10 minutes you’re in the city center, central business district, and the Shenzhen Convention & Exhibition Center. We’re 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station. Plus, we’re only 40 minutes from Shenzhen Bao’an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. Meeting Your Needs. With our Shenzhen Grand Ballroom and 14 function rooms, we have the space you need for a great event. Whatever the reason for your gathering, with complete catering services, natural lighting, excellent audiovisual equipment, and wireless High Speed Internet Access, your event is sure to be a success. Our five restaurants and bars offer a tasty selection of international and local dining. Our 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms, and sauna rooms. Stay Your Way. Our 438 spacious guest rooms and suites are loaded with the features and extras we know you love. Keep hydrated with bottled water, and wind down in front of the LCD flat screen television with a cup of hot coffee or tea. Get a great night’s sleep on our plush Four Points signature bed. And if you need to take care of business, there’s large workspace as well.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 3,217 reviews
    • 9.2 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.4 "Great service."
      8.3 "83% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% were happy with the shuttle service."
      8.3 "83% said the concierge service was amazing."
    • 7.6 "Good location."
      7.5 "Easily accessible by car, said 75%."
      7.5 "Good access to the airport, said 75%."
      8.6 "Great parking, according to 86%."
      7.0 "70% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.6 "74% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 3.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 450 reviews
    • 9.1 "Excellent pool."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 7.0 "Good location."
    • 6.4 "Average value."
    • 5.4 "Vibe was decent."
    • 5.3 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.2 "78% criticized the small bathroom."
    • 4.1 "Internet is poor."
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    Overall rating

    8.7 Excellent
    Based on 643 reviews
    • 8.9 "Great service."
      8.6 "86% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Location is great."
      7.5 "Easily accessible by car, said 75%."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 4.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      2.6 "74% complained about the bathroom."
    • 4.3 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Overall rating

    9.0 Excellent
    Based on 1,801 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.4 "Great service."
      7.8 "78% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 7.5 "Good location."
      8.3 "Easily accessible by car, said 83%."
    • 7.2 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 321 reviews
    • 8.3 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.1 "Good location."
      7.1 "Easily accessible by car, said 71%."
    • 6.8 "Food is average."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.6 "Rooms are ok."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou
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