Overview

Four Points by Sheraton Shenzhen
Top Business Hotel

5 Guihua Road, Shenzhen 518038, China
+86 755 8359 9999

AED 331+

Overall guest ratings

8.6/10 Excellent
Based on 3,451 reviews

Review highlights

  • 8.6
  • 8.5
  • 7.7
  • 5.5

Good to know

  • Good accessibility by car
  • Clean rooms
  • Friendly atmosphere

Nearby

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    About

    Location is Everything. Situated in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is just minutes away from the Huanggang and Futian border crossings with Hong Kong. In only 10 minutes you’re in the city center, central business district, and the Shenzhen Convention & Exhibition Center. We’re 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station. Plus, we’re only 40 minutes from Shenzhen Bao’an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. Meeting Your Needs. With our Shenzhen Grand Ballroom and 14 function rooms, we have the space you need for a great event. Whatever the reason for your gathering, with complete catering services, natural lighting, excellent audiovisual equipment, and wireless High Speed Internet Access, your event is sure to be a success. Our five restaurants and bars offer a tasty selection of international and local dining. Our 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms, and sauna rooms. Stay Your Way. Our 438 spacious guest rooms and suites are loaded with the features and extras we know you love. Keep hydrated with bottled water, and wind down in front of the LCD flat screen television with a cup of hot coffee or tea. Get a great night’s sleep on our plush Four Points signature bed. And if you need to take care of business, there’s large workspace as well.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,451 reviews
    • 8.6 "Great service."
      8.2 "82% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
      8.6 "86% were happy with the shuttle service."
      8.8 "88% found the restaurant service to be one of the best."
      8.3 "83% said the concierge service was amazing."
    • 8.5 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 7.7 "Good location."
      7.1 "Easily accessible by car, said 71%."
      9.0 "Great parking, according to 90%."
      8.5 "Near to public transport, according to 85%."
      9.0 "Good access to the airport, said 90%."
    • 7.1 "Good breakfast."
    • 6.0 "Average value."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.9 "71% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    • 3.5 "Internet is poor."
      4.1 "59% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 517 reviews
    • 8.6 "Great service."
      7.0 "70% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Pool is good."
    • 7.3 "Good location."
    • 7.2 "Good breakfast."
    • 5.0 "Rooms are ok."
      2.8 "72% said rooms were small."
      1.6 "84% complained about the bathroom."
      2.4 "76% criticized the small bathroom."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.4 "76% criticized the small bathroom."
    • 3.7 "Internet is poor."
      3.9 "61% thought it was overpriced."
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    Overall rating

    8.5 Excellent
    Based on 759 reviews
    • 8.8 "Great service."
      8.5 "85% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 7.8 "Good location."
      7.1 "Easily accessible by car, said 71%."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.0 "Rooms are ok."
      2.9 "71% said rooms were small."
      2.1 "79% complained about the bathroom."
    • 4.0 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,760 reviews
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      8.0 "80% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
    • 8.4 "Location is great."
      7.8 "Easily accessible by car, said 78%."
    • 7.1 "Good breakfast."
    • 6.0 "Average value."
    • 6.0 "Rooms are ok."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 414 reviews
    • 8.4 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.7 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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