Pros (+) Great location
Cons (-) Dirty room and bad customer service
4 stars
Kingtown Riverside Hotel Plaza Shanghai
Overview
Kingtown Riverside Hotel Plaza Shanghai is located in Shanghai and is within a short walk of nearby sightseeing spots, including Nanjing Road. It is also a brief stroll from Shimao International Plaza and Huangpu River, and is close to many of the area's popular attractions.
This art deco hotel offers a coffee bar, 24-hour room service and free Wi-Fi. For a quick and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility. A tour desk is on-site and People's Square Metro Station is minutes away on foot, making it easy for guests to explore the local area and its attractions.
The modern rooms include bottled water, slippers and a mini bar. They each feature a seating area, a private bathroom and a flat-screen TV.
Kingtown Riverside Hotel Plaza Shanghai's restaurant serves breakfast, lunch and dinner, offering guests an enjoyable dining experience not far from their room. Each evening, guests are invited to wind down in the lounge bar. A wide choice of eating options are also found in the area.
Tourist attractions near the hotel include the Shanghai Museum and People's Square. It is also 20 minutes on foot from East Nanjing Road Metro Station.
Latest deals for Kingtown Riverside Hotel Plaza Shanghai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Kingtown Riverside Hotel Plaza Shanghai
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business centre
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Room service
- Business centre
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- 24-hour front desk
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Lift
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Reviews of Kingtown Riverside Hotel Plaza Shanghai
7.1
Good
326 verified ratings
Wonderful
61
Very good
43
Good
87
Okay
48
Fair
43
Mediocre
19
Poor
25
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is close to the metro and shopping areas. However, many reviews highlighted issues with cleanliness, including dirty rooms and bathrooms, as well as poor customer service, particularly regarding language barriers and staff responsiveness. Overall, while the location is a strong point, guests felt that improvements in cleanliness and service are necessary for a better experience.AI-generated from customer reviews
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Score by provider
7.1 out of 10
49 reviews
2 out of 10
3 reviews
All reviews
Pros (+) Location is great
Cons (-) Dirty room. Cleaning staff took my personal towel and didn't receive any apologies after I complained. They even over charge you if you use the room phone.
Pros (+) Nothing, not the bed, food, location
Cons (-) I had 27 hours in Shanghai and book this room bc of " location". However after being dropped off in the alley! Which is where the entrance is located. I then was informed that they where working on the water so their won't be any till after 530pm! Mao was in Chinese, minimal English speaking staff . Room was ok but floors never felt like it Was clean, decor weird! Stay aware for price you could st...
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Location
No.126 Xinzha Road, Shanghai 200003
What's nearby
- Nanjing Road1 km
- People's Square1.5 km
- Shanghai Exhibition Center2.1 km
- The Bund2.2 km
- Xintiandi2.5 km
- Jing'an Temple2.7 km
- Yu Yuan Garden2.8 km
- Oriental Pearl Tower3.2 km
- Shanghai Tower3.3 km
- French Concession3.4 km
- Jin Mao Tower3.8 km
- Shanghai World Financial Center4 km
Policies
Check-in/Check-out | Check in anytime after 13:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kingtown Riverside Hotel Plaza Shanghai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Kingtown Riverside Hotel Plaza Shanghai
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Closest
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See most recommended stays in ShanghaiGood to know
Value for money | 5.2 |
|---|---|
Distance to city centre | 4.1 km |
Nearest airport | Shanghai Hongqiao Intl |
Distance to airport | 13.2 km |