This family-friendly Shanghai hotel is located on the Strip, within a 10-minute walk of Shanghai Ocean Aquarium and Oriental Pearl Tower. The Bund and Jin Mao Tower are also within 3 mi (5 km).
BEWARE!!!Pros: Everything started so negative, that it was difficult to appreciate anything. Cons: CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it.
I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.
Good but could be betterPros: Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.Cons: Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
Pros: A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities.
Location in the heart of Pudong's business area suited my needs well.
Cons: Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you.
The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the water.
While I realize that I'm in a foreign country the overall level of English speaking (understanding) in public areas is below expectations for this class of international hotel.
A $ 133.00 charge for a 3 hour late checkout.
Pros: Great location.Cons: When we arrive our room was not ready and the front desk did a double take on our reservation itinerary.