Location is great. A lot to do around the hotel. Easy to move around the city. The check in counter was a little out of order. Random customers cut the existing line very often. Disciplined customers were not assisted in order. Disappointed on that.
5 stars
Grand Hyatt Shanghai
Photos of Grand Hyatt Shanghai
Overview
Grand Hyatt Shanghai is set in Pudong, a quick walk from Shanghai Tower and Shanghai World Financial Center. Guests wishing to sightsee during their visit can begin at the hotel, as it boasts impressive views of Pudong and Shanghai.
Guests of Grand Hyatt can enjoy a variety of relaxation facilities at Club Oasis Spa , which features a Jacuzzi, an indoor pool and a sauna. Amenities include complimentary wireless internet, 24-hour room service and a beauty centre. The hotel also offers a well-equipped gym.
Rooms at Grand Hyatt Hotel Shanghai have floor-to-ceiling windows providing lots of natural light. They are all air conditioned and include slippers, bottled water and a mini bar.
Grand Hyatt Shanghai offers a variety of in-house dining options with Cucina and Cloud 9. Dining options at the hotel include Grand Café and The Grill. Other dining options are also available.
Grand Hyatt Shanghai is close to the area's well-known sightseeing attractions, including Pudong International Information Port and Shanghai Stock Exchange, which are within walking distance. It has easy access to public transport with Lujiazui Metro Station and Dongchang Road Metro Station within walking distance.
Latest deals for Grand Hyatt Shanghai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Hyatt Shanghai
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Landmark view
- Lockers
- Storage available
- Fireplace
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shared bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Allergy-free room
- Upper floors accessible by lift
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
- Child-safety socket covers
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness centre
- Sauna
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Things to do
- Gift shop
- Hot spring bath
- Evening entertainment
- Beauty salon
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Hyatt Shanghai
8.5
Very good
1153 verified ratings
Wonderful
586
Very good
208
Good
155
Okay
82
Fair
64
Mediocre
31
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's location and views, especially from higher floors. However, many expressed dissatisfaction with the service quality, citing long check-in times and unhelpful staff. Cleanliness was also a concern for some, impacting their overall experience. Despite these issues, some guests enjoyed their stay and found the facilities satisfactory.AI-generated from customer reviews
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Score by provider
8.5 out of 10
1 review
All reviews
Pros (+) all fantasitic
Location
88 Century Avenue, Shanghai 200121
What's nearby
- Shanghai Tower296 m
- Jin Mao Tower375 m
- Oriental Pearl Tower391 m
- Shanghai World Financial Center0.5 km
- Shanghai Stock Exchange0.8 km
- The Bund1.2 km
- Yu Yuan Garden1.6 km
- Nanjing Road2.7 km
- People's Square2.7 km
- Xintiandi3.4 km
- French Concession4.5 km
- Shanghai Exhibition Center5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Hyatt Shanghai
Low season | October |
|---|---|
High season | October |
Average price (weekend night) | AED 854 |
When to book a room at Grand Hyatt Shanghai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city centre | 2.8 km |
Nearest airport | Shanghai Hongqiao Intl |
Distance to airport | 16.5 km |