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location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
design, facilities smell
best location possible wiew on internal patio
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
the hotel design
Hotel valet vaused significant damage to car while parking it and did not tell us
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
The property is decidedly a Grande Dame. You almost feel underdressed if not attired in formal wear. However it a far from stuffy. The staff are exquisite, knowledgeable and charming. The team of Concierge were outstanding in their recommendations and arrangements. . Breakfast buffet is one of the best I've enjoyed. The Executive chef needs to learn how to get a brigade together. Dined twice in the main restaurant. On the second night the majority of the diners waited endlessly for their courses to arrive. Obviously a big break down. Any Chef, worth their title, should have been in view and pologizing for their ineptitude. The only blip on the radar but it was a massive one that tarnished 3 incredible nights.
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
they didn't charge me for the internet
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
Professional, friendly service of staff. No tea/coffee making facilities.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
modern rooms, location
A computer for our personal use in our room.
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
Location, helpful and friendly staff Si..no hay bar! But, in summer I expect that the open bar on the roof is beautiful (wonderful view)
There was not one thing that was better than the whole stay. They did give us a room with a large terrace for the dog which was just great, overlooking the city of Seville.
Good breakfast buffet. Good room service. Friendly and helpful desk people.
The hotel is in a good location. The cost of breakfast is too expensive. Also, they shouldn't charge for the use of the internet.
breakfast was very nice finding your way around in the hotel
Really good, clean hotel with helpful staff
Location of the hotel
Beautiful building, very close to the main sights in Sevilla. Our room was a bit too warm.
Good central location, good facilities.
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
Very nice hotel, central location, our room was located on the top floor with a spectacular view on the cathedral.
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
Excellent location!! Nothing.
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
very friendly staff and very good location all ok
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
Loved the roof top pool, also the location was second to none
Hotel is centrally located and within short walking distance of all major attractions The cost of the hotel parking was a bit excessive
location smaky non smoking room, poor internet
This was a great location for the Cathedral and Alcazabra. Hard to find Hotel. Recommend a taxi. About 10 steps to reach reception, but then there was an elevator to the rooms.
I was able to change my room without fuss. The staff were always ready to help. The room was spacious (S14) the bathroom was spacious, it is near the lift. No problem getting extra pillows. View of square. Opening doors onto small balconies x 2. Minibar fridge (useful) Daily change of towels. Flat screen TV. Positioned very conveniently for walking to all landmarks. Half price through booking.com. Hotel parking very convenient. The position of this hotel outweighs any of the following dislikes and the fact that it has parking garage. All renovations seem to be completed AC was either on or off it must be centrally regulated and was very hot, no bath robes/complimentary water (as advertised on other site) pool was closed. Could hear chairs being moved and people walking about as floors are all tiled and no rugs. Could be noisy early morning with the dust cart collection especially as had to have windows open because the room was too hot. Had noise of AC from other room, like an engine running all the time. Parking at hotel is expensive. Hotel difficult to find by car, we had to pay to follow a taxi! NO tea and coffee making facilities. Not enough portable tourist information ie maps leaflets etc. Hotel didn't answer emails.
I like the wifi signal in the room was great, great decoration and furniture, comfortable bed, good location. The lighting in the room was too dark, heard some noise at nighttime.
location the beds
Bar area not very inviting.
The location, the staff were really helpful,the room was exactly as shown in photo,really warm and quiet at most times. during our last night there,the hotel maid was tidying the room upstairs making too much noise(at around 3:00)
Convenience to Old Town Seville, staff helpful with dinner reservations as wall as excursions and directions, modern, quiet, comfortable, sophisticated room
Proximity to the old city and restaurants. Hotel staff all spoke english and were very welcoming and always ready to please. Hotel is new and very clean. Breakfast Buffet: Only one person working at the buffet, and the hotel was very slow to replenish. TV: Hotel lacked the ability to choose langauge of channels (such as in Barcelona and Cordoba)
Excellent rate and room quality The person that checked me in was rude but the other people behind the desk were very helpful and pleasant; also the wireless and hard connection to the internet was not working
Facilities, central location mattress too hard
Loved the inner city centre location with close proximity of a continuous supply of independent shops, restaurants and historical sights. The hotel provided an exceptional high standard throughout, with a professional welcome, stunning decor, fantastic food and outstanding service. Would definitely stay there again. nothing negative.
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel is in an excellent location in Seville and the staff were invariably friendly and helpful. It is, indeed, very good value. Really, there is nothing one can criticise. In fact, when I go back to Seville, I will certainly stay in Hotel Inglaterra.
On arrival the staff were very helpful and courteous. The Rooms were Decorated to a High Standard and the location was close to all the noise but also far enough away.It was a shame there was no wiof it would have been nice to have wifi computer access
Excellent location, attentive staff Breakfast was too pricy!
Spledid. We were particularly pleased the hotel accepted our small Jack Russell dog which was actually the reason we selected it in the first place
Perfect stay and perfect staff. I will come back for sure! I liked everything.
Location The shower flooded the bathroom and made the floor dangerous. Other guests had same problem.
The staff was excellent and quickly responded to any request. Couldn't have asked for a better central location in the heart of things to do. Being brand new they had some kinks to work out but it was definitely the nicest place we stayed in 20 days in Spain. The breakfast buffet was smaller but the food was good and changed daily. The rooms were very tastefully done and inviting!!
The location is excellent and the staff were extremely friendly and responsive to all our needs. The room is well appointed and comfortable. There are many great restaurants located very close and shopping only a stones through away. The major tourist sites are all right there just outside the front door. I would not recommend driving. Tight little streets and probably tough to find. Not impossible, just tough. The rooms are on the small side.
The staff was the best. It was very difficult to find.
The location and staff were superb. The hotel was very beautiful. Excellent breakfasts. Very fresh food. Would stay here again. I would like to have control of the temperature of the room. The climate control was set at 23 degrees. I like it a little warmer when I take a shower.
I loved the decor of the room and the view was amazing!! The staff was always eager to assist us with anything we needed. The room was pretty small. Not enought storage.
The decor of the hotel is amazing. Great helpful staff especially patricia.
absolut the newest,surely best located , probable the prettiest hotel in sevilla !
The afternoon tea time is very nice. They provide coffee, tea, some fruits, some snacks and soft drinks. Do utilize those snacks since the food are pretty expensive there. The standard room is too small. There is barely space to walk and turn. We have a queen bed and very small room. The room temp. is centrally controlled and is really hot and not way to open the window.
Clean and nice bath. Good staff who can speak English. Good location... Nothing special.
the night manager Manuel was very helpful with orientation of Seville, the hotel personnel was proper nothing
the view from the hotel's roof. the swimming pool was nice.
Swimming pool and location. Would recommend for these reasons only asked for double bed, not provided, few towels, when used not replaced, furniture and fittings not of four star quality, dinner menu but restaurant seemed close during my stay
Location of hotel. Perfect fro sightseeing. Excellent air conditioning in room. Lovely roof terrace with pool No view from room
ideal location for sightseeing seville on foot in centre of old town.rooftop pool a bonus in 30+temperatures
location, nice friendly staff a wedding party by the pool terrace which was directly above our room, noise until 3.00 am
the cleanliness of the hotel and the location is great. could'nt be any more central than that, very close to all amenities. we found breakfast very poor especially for the price we paid. also that some nights were very noisy (till 4 o'clock in the morning) due to private functions.
The hotel was situated in a really convenient location steps from the main tourist area of town. The front desk was very helpful giving directions, suggesting places to eat, and even booked train tickets for us for a day trip to Córdoba. Breakfast was okay - a decent selection of things but a lot of it seemed a little less than fresh. It didn't help that none of it was kept refrigerated or on ice and it was hot out. The hotel air conditioning leaves much to be desired. We switched rooms because the first room was so hot and would not cool down. The second room was still way to hot to be comfortable. Our stay was during a heatwave in September that brought daytime temps to about 110 degrees. The air conditioner cut a little bit of the heat but it was still about 90 in our room during the day and 80s at night. It was too hot to sleep comfortably. This is the only hotel we had during our two week stay throughout Spain that had such poor air conditioning. The front desk apologized and said sorry,its an old building but that's a poor excuse. we stayed in other very old hotels that had great AC during our trip. Some other small annoyances like slightly outdated rooms, furniture kind of beat up, rooftop pool area dirty, stains on linens... All of that would have probably been forgiven if we stayed during November, but if you are planning to visit during a warmer month, I would not recommend this hotel. We were so uncomfortable in the stifling heat.
large comfortable room quiet surroundings pool over priced breakfast
Location was perfect, just in the old town part. Nice pool and restaurant on the roof with a magnificient view on the Cathedral. We didn't take breakfast at the hotel as it was way too expensive. Rooms a bit too hot and the air conditioning was too loud to leave it on for the night.
very beauty 4 star hotel and a pool on the roof with view of the cathedral that worth the price they try to ask me some think of the mini bar that I didn't drink
Excellent reactivity of the staff
Ambience was fantastic, the location was 2nd to none. The facilities are superb and it was a very wonderful design(er) hotel, pleasing to the eye and senses. And yes; a view of La Giralda to die for.
very close to quaint and historic tapas area and cathedral, but not soclose to be bothered by late night life. Room updated and beautiful When we first entered there was a strong scent of candles or perfume, possibly covering up an odor that later dissipated
Quiet, good-sized room Excellent location Friendly reception staff Outside terrace Room very dark
The location of the hotel is fantastic, on a quiet street round the corner from the Cathedral. The hotel design is cool and modern and the room is really well equipped and chic and comfortable with a huge bathroom. Helpful friendly staff. We would definitely stay here again. The pool didn't seem to be open but then again it was October. Rooms could do with a bit of extra lighting.
Location was on a little alleyway near the Seville cathedral which was very convenient -- and since it was off the main street, the room was also mainly quiet at night. My room itself was a little small but suited me just fine and was quite comfortable and totally clean and updated. The staff were also very friendly and helpful which was greatly appreciated!
The location of the hotel was excellent. It gave easy access to the old town and the numerous bars/restaurants. Its appearance was chic and it had a unique style. The bar was not always available from 4.30pm and closed early in the evenings which was a shame as the views from the terrace are stunning. It would be better if another bar were located off the main foyer as it would enable guests to socialise at the end of an evening Breakfast price was expensive
The location was faultless. A lovely quiet street but so close to everything you want to see. The staff couldn't be more helpful and friendly. We had a fantastic 4 days For the price it would have been nice to have had a few more toiletry items- shower cap, tissues etc.
the new hotel has updated and modern design, the location is perfect for sightseeing, shopping and dining. try to avoid the rooms facing the central lobby which noise can be heard clearly.
Convenient location, friendly and helpful staff
Location in walking distance for most tourist spots. Only a couple of rooms are usable in respect to the 3 stars.Other rooms in the annex and even in the patio have no or small windows open on a ventilation shaft with horrible claustrophobia filing .Incredible noise from the street every morning ( 6 to 10 am ) due to a horrible noisy collecting device ,it was the worst ever supported in our live .
Central location & helpfulness of staff
Lobby looks great! It is very, very difficult to reach this hotel by car!
Excellant central location for seeing Seville. Rooms on the small size but clean and very comfortable.
Beautiful lobby area and enclosed courtyard gave it a very authentic regional feel - the bathroom was fabulous too. The room was a little hot because of the heating in the lobby I think - we had to use the AC to cool it even though the overnight temperature was 5 deg C.
Very central location, friendly and helpful staff. Instructions to get there very good.
the place and the interior of the hotel my room. there was no window and the worst is that there was a terrible mouldy smell and unfortunately that smell is now on my clothes
The hotel is very well located in the city centre for the shops, bars and resturants and to visit the city's tourist sights. I did not particularly feel that the hotel was good value for money.
The hotel is incredibly central, the hotel was very clean and - other than some confusion with the name the booking was under - very efficient. I didn't like that my room had only a window overlooking the central lobby & therefore I had to use the air conditioning (which I dislike) - it would have been good to know this in advance. It would also have been useful to know in advance that the parking for the hotel is on a pedestrian walkway - this was very confusing!!