Pros (+) the swimming pools, the location, the beach
Cons (-) food is not good and very expensive, cleanliness in some areas, not many activities for kids
3 stars
Zuana Beach Resort
Photos of Zuana Beach Resort
Overview
Located in Bello Horizonte, Zuana Beach Resort provides 5-star accommodation, as well as a Jacuzzi, outdoor tennis courts and an outdoor pool. It also offers a Turkish steam bath, a sauna and water slides.
The hotel has 330 rooms and has been recently refurbished. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
The comfortable rooms at Zuana Beach Resort offer a refrigerator and a mini bar. They are also fitted with a hair dryer, a microwave and an oven.
The hotel features restaurant and bar where guests can relax at the end of the day.
Just a short drive from Playa Blanca and Simon Bolivar International Airport, Zuana Beach Resort provides an airport shuttle service. Activities including water activities and scuba diving are on offer nearby.
Latest deals for Zuana Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Zuana Beach Resort
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
Basics
- Internet
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Steam room
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Scuba diving
- Evening entertainment
- Bowling
- Table tennis
- Water park
- Pool table
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Oven
- Microwave
- Refrigerator
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Public bath
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Vending machine (drinks)
- Dining table
General
- Family rooms
- Storage available
- Beachfront
- Sea view
- Seating area
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Indoor play area
- Kids' club
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Fax/photocopying
Reviews of Zuana Beach Resort
8.9
Very good
1631 verified ratings
Wonderful
963
Very good
231
Good
211
Okay
72
Fair
78
Mediocre
32
Poor
44
Summary of reviews
Guests say
Guests appreciated the beautiful facilities and great location of the hotel, especially the pool and beach. However, many reviews highlighted significant issues with the service, including slow response times and unhelpful staff. Cleanliness was mentioned as a neutral point, with some areas needing attention. Overall, while the hotel has potential, the service quality needs improvement to match the expectations of a 5-star experience.AI-generated from customer reviews
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Score by provider
8.9 out of 10
196 reviews
9.2 out of 10
6 reviews
7.6 out of 10
3 reviews
All reviews
Pros (+) Comida, ubicación y playa
Pros (+) The room was OK and overall clean.
Cons (-) Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were ...
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Location
Carrera 2a No.6-80, Santa Marta 12345
What's nearby
- El Rodadero Aquatic Park6.4 km
- Mundo Marino6.7 km
- El Rodadero6.7 km
- Rodadero Sea Aquarium and Museum8.4 km
- Playa Blanca8.7 km
- Institución Educativa Distrital Normal Superior San Pedro Alejandrino10.9 km
- Marina Santa Marta11.1 km
- Parque de Los Novios11.2 km
- Carlos El Pibe Valderrama Statue11.3 km
- Estadio Eduardo Santos11.4 km
- Santa Marta Cathedral11.4 km
- Santa Marta Historic Center11.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 1138
When to book a room at Zuana Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Zuana Beach Resort
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See most recommended stays in Santa MartaGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.2 | 11.0 km | Santa Marta Simon Bolivar | 2.5 km |
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