Value for money
Distance to city centre
|Santa Marta Simon Bolivar|
Distance to airport
|"Peaceful, great service, nice food"||(in 5 reviews)|
|"Staff was incredibly kind and helpful"||(in 11 reviews)|
|"Comfortable rooms and nice"||(in 4 reviews)|
|"Really slow service and outdated property."||(in 4 reviews)|
|"Food is very expensive!"||(in 7 reviews)|
|swimming pool||in 42 reviews|
|desk staff||in 28 reviews|
|food is not good||in 25 reviews|
|room service||in 24 reviews|
|great hotel||in 22 reviews|
|location on the beach||in 20 reviews|
|great facilities||in 17 reviews|
|nice view||in 17 reviews|
|happy hour||in 12 reviews|
|value for the money||in 10 reviews|
|santa marta||in 4 reviews|
|genuis||in 2 reviews|
|liquid to wash||in 2 reviews|
|loundry||in 1 review|
Nice place for the family
the swimming pools, the location, the beach
food is not good and very expensive, cleanliness in some areas, not many activities for kids
Buen Hotel, excelente ubicación pero requiere pron
Comida, ubicación y playa
The room was OK and overall clean.
Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!
Beautiful But Bad Service
- The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport
- Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.
With a stay at Zuana Beach Resort in Santa Marta, you'll be 6.9 mi (11.1 km) from Rodadero Beach and 8.7 mi (14.1 km) from Rodadero Sea Aquarium and Museum. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 695 reviews
Value for money
Policies vary by room type and provider.
Zuana Beach Resort is located at Cra 2A # 6-80 Av Tamaca, Bello Horizont, 11.1 km from the centre of Santa Marta. El Rodadero Aquatic Park is the closest landmark to Zuana Beach Resort.
Check-in time is 16:00 and check-out time is 11:00 at Zuana Beach Resort.
Yes, Zuana Beach Resort offers free Wi-Fi.
Yes, Zuana Beach Resort offers free parking.
No, Zuana Beach Resort does not offer free airport shuttle service.
Zuana Beach Resort is 2.5 km from Santa Marta Simon Bolivar. Zuana Beach Resort is 66.7 km from Barranquilla E Cortissoz.
No, pets are not allowed at Zuana Beach Resort.
Yes, Zuana Beach Resort has a pool on-site.