Excellent close to everything and great staff. Nearby restaurants at walking distance. This is my base Hotel when staying in SJ for concerts etc. Bella’s Artes of Santurce is at walking distance +~ 10 minutes
4 stars
DoubleTree by Hilton San Juan
Photos of DoubleTree by Hilton San Juan
Overview
Situated amongst popular tourist hot spots, boutiques and restaurants, DoubleTree by Hilton San Juan is ideal for guests wishing to explore San Juan and its surroundings. It also provides an outdoor pool, free Wi-Fi and a Jacuzzi.
The hotel offers a 24/7 reception, as well as an express check-in and check-out feature and a coffee bar. In sunny weather, an outdoor terrace provides an ideal place to relax. The hotel also offers a well-equipped gym.
The modern rooms have a refrigerator, a telephone and a private bathroom. They are also equipped with a hair dryer and a microwave.
On-site dining options include Café Pierre and Fahrenheit Pizza, which both serve dinner. For guests wishing to stay close-by for a meal, Silk provides Asian cuisine.
Sagrado Corazon Urban Train Station is within a half an hour walk of DoubleTree by Hilton San Juan, and for those arriving by car there is valet parking. The Fort San Felipe del Morro, El Canuelo and Old San Juan are an easy car trip away.
Latest deals for DoubleTree by Hilton San Juan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at DoubleTree by Hilton San Juan
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Things to do
- Gift shop
- Eco tourism
- Beach access
- Casino
- Board games/puzzles
- Cycling
- Beauty salon
- Table tennis
- Pool table
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton San Juan
8.4
Very good
925 verified ratings
Wonderful
554
Very good
135
Good
82
Okay
45
Fair
46
Mediocre
9
Poor
54
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the cleanliness of the facilities. However, many reviews pointed out issues with room size, value for price, and some service inconsistencies, such as food quality and maintenance of amenities like the pool and hot tub.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.4 out of 10
175 reviews
8.4 out of 10
3 reviews
8.7 out of 10
11 reviews
All reviews
Pros (+) Great staff. Clean
Cons (-) Nothing.
Pros (+) Good service
Cons (-) Don’t like frosted glass bathroom door. Lacks privacy
Cons (-) No free breakfast
Pros (+) Poool open24 hour a thumbs up!
Cons (-) Lost my eyeglasses , i called first they say they found one and later no trace of them.. .strange.
Pros (+) Good location, everything was clean, great staff.
Cons (-) Parking not included.
Pros (+) Live that the rooms were clean and modern. Staff was super friendly and helpful.
Cons (-) It was a bit of a walk to hot spots. If you're ok with walking 10 minutes or more to the nearest hot spot then your stay will be a walk on the beach!
Pros (+) Hotel staff were friendly and informative. All areas of hotel were very tidy. I felt very welcomed and appreciated during my stay.
Cons (-) The foot sham on the bed had stains. Cleaning service did not clean the glasses we used in the room. Hallways were quite cold for my taste. A bit pricey. Seems to be the norm in San Juan.
Pros (+) free cookies and ping pong table. staff was very friendly
Cons (-) Lobby smelled like sewage. there was a stain on one of the towels. The bed comforter looked dirty, but I think it was actually the stuffing just clumped together from washing many times.
Pros (+) It was a wonderful experience. The staff was warm and friendly, and the room was immaculate.
Location
105 Avenida De Diego, San Juan 00914
What's nearby
- Centro Europa0.8 km
- Museo de Arte Contemporaneo de Puerto Rico1.1 km
- Ocean Park1.3 km
- Condado Beach1.9 km
- Parque Central de San Juan2 km
- Fort San Jeronimo2.4 km
- San Juan Bay Marina2.6 km
- Parque del Tercer Milenio3.2 km
- Luis Muñoz Rivera Park3.3 km
- National Guard Museum4.3 km
- The Capitol of Puerto Rico4.7 km
- Castillo de San Cristobal5.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 4.9 km |
Nearest airport | San Juan Isla Grande |
Distance to airport | 3.5 km |