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Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

AED 599+

Overall guest ratings

7.3/10 Good
Based on 2,708 reviews

Review highlights

  • 9.0
  • 8.5
  • 6.0
  • 5.9

Good to know

  • Clean rooms
  • Pleasant entrance area

Nearby

    show all

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,708 reviews
    • 9.0 "Incredible bar."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% thought it was easy to get to the train station."
      8.9 "Easily accessible by car, said 89%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 7.6 "Good cleanliness."
      7.7 "77% said rooms were clean."
      7.6 "76% thought it was clean."
    • 6.3 "Vibe was decent."
    • 6.0 "Pool is mediocre."
    • 5.9 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.4 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 3.9 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.4 "86% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,245 reviews
    • 9.2 "Incredible bar."
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.9 "Good cleanliness."
      7.9 "79% said rooms were clean."
      7.8 "78% thought it was clean."
    • 6.2 "Vibe was decent."
    • 5.7 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.1 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.1 "89% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 731 reviews
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
      7.6 "76% thought it was clean."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.3 "Vibe was decent."
    • 6.1 "Internet is average."
    • 5.2 "Average value."
    • 4.7 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      1.3 "87% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.3 "87% criticized the small bathroom."
    View all review categories

    Overall rating

    7.1 Good
    Based on 433 reviews
    • 8.1 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.5 "Vibe was decent."
    • 5.8 "Average value."
    • 5.3 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.2 "88% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 297 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.3 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.5 "Internet is average."
    • 6.2 "Average value."
    • 5.9 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 4.2 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    data provided by TrustYou

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