Guests say
Guests generally appreciate the friendly and helpful service provided by the staff, with many noting their willingness to assist with various needs. However, there are significant concerns regarding cleanliness, with multiple reviews mentioning dirty rooms and inadequate maintenance. Additionally, the location is frequently criticized for being far from tourist attractions and lacking essential services like elevators. Overall, while the service is a highlight, the hotel needs improvements in cleanliness and accessibility.
AI-generated from customer reviews