Overview

The Royal Haciendas All Suites Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3110

AED 923+

Overall guest ratings

8.9/10 Excellent
Based on 961 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.0
  • 1.9

Good to know

  • Spacious rooms
  • Clean rooms
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Guests at The Royal Haciendas All Inclusive will find some of the Riviera Maya's best beaches on their doorstep, and can reach the shops and nightlife of Playa del Carmen in 10 minutes by car. The hotel is 15 km (9 miles) from Xcaret Park, and 53 km (33 miles) from Cancún Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Hot tub
    • Laundry facilities
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,345 reviews
    • 9.6 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.3 "93% said rooms were clean."
      10.0 "Clean pool, said 100%."
      7.3 "73% thought the dining area was clean."
    • 9.3 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      9.3 "93% enjoyed the lobby entrance."
      10.0 "100% loved the outdoor sports facilities."
      10.0 "100% loved the terrace."
      10.0 "100% thought the architecture was beautiful."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      9.3 "93% were happy with the room service."
      8.4 "Housekeeping was great, according to 84%."
      10.0 "Lovely bar service, according to 100%."
      9.1 "Excellent childcare, thought 91%."
      8.9 "89% said the concierge service was amazing."
      7.2 "Management was excellent, said 72%."
      7.6 "76% were happy with the shuttle service."
      10.0 "Lovely pool/beach service, according to 100%."
    • 8.2 "Breakfast is good."
    • 8.0 "Food is delicious."
      7.1 "71% enjoyed the fish/seafood dishes."
      7.8 "78% were happy with the price."
      7.3 "73% thought the dining area was clean."
      10.0 "100% enjoyed the snacks that were offered."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    Based on 470 reviews
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.4 "94% said rooms were clean."
    • 9.5 "Excellent pool."
    • 9.4 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.7 "Beach is lovely."
      8.5 "Beach sports facilities are great, according to 85%."
    • 2.6 "Disappointing internet connection."

    Overall rating

    8.8 Excellent
    Based on 874 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "Excellent pool."
    • 9.4 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 9.1 "World class service."
      8.8 "88% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      9.1 "Excellent childcare, thought 91%."
      9.1 "91% were happy with the room service."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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