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Sandos Playacar Beach Resort

Paseo Xaman-Ha Mz 1 Lote 1, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4040

AED 860+

Overall guest ratings

8.2/10 Excellent
Based on 1,178 reviews

Review highlights

  • 8.6
  • 8.0
  • 7.8
  • 5.7

Good to know

  • Professional service
  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    About

    This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,178 reviews
    • 8.6 "Beach is lovely."
      8.5 "85% appreciated the clean beach."
      7.1 "Beach sports facilities are great, according to 71%."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
    • 7.4 "Good breakfast."
    • 7.2 "Tasty food."
      8.6 "Beef and steak dishes were excellent, according to 86%."
      7.1 "71% thought the dining area was clean."
      8.0 "Salads were tasty, according to 80%."
    • 5.7 "Internet is average."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.0 "50% said the view was so-so."
      6.0 "For only 60%, the tv was ok."
      6.0 "60% thought the kitchenette was ok."
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    Overall rating

    8.4 Excellent
    Based on 965 reviews
    • 8.4 "Beach is lovely."
      8.5 "85% appreciated the clean beach."
    • 8.3 "Location is great."
      9.3 "93% liked the proximity to shopping."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.1 "81% said the recreation staff was great."
    • 7.5 "Good breakfast."
    • 7.3 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 6.2 "Internet is average."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 188 reviews
    • 8.8 "Beach is lovely."
    • 8.0 "Location is great."
    • 7.9 "Good service."
      7.5 "75% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
    • 6.2 "Average cleanliness."
    • 5.3 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 23 reviews
    • 7.7 "Good service."
    • 7.6 "Tasty food."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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