Great location and the food in the Italian restaurant was amazing!! Other than that everything else was very mediocre about this all inclusive
4 stars
Wyndham Alltra Playa del Carmen Adults Only
Constituyentes Number 1, 77500 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4000Photos of Wyndham Alltra Playa del Carmen Adults Only
Overview
Panama Jack Resorts Playa del Carmen provides elegant accommodation in Playa del Carmen and is within a 20-minute walk of Terminal Foranea de Autobuses Station. A private beach, an indoor pool and a rooftop terrace are just some of the deluxe amenities on offer to guests throughout their stay.
Guests of Panama Jack Resorts Playa del Carmen can indulge in a massage at the in-house spa and wellness centre or laze in the Jacuzzi. Relaxation facilities include a sauna and a beauty centre. Other services offered include an all-inclusive meal plan, 24-hour room service and body treatments.
Every modern room at the resort has a mini bar and all the necessities for a comfortable stay. They are air conditioned and have a ceiling fan.
Each morning, guests can wake up to breakfast at Albatros or Maria’s. Guests can enjoy a drink at the lively bar, after enjoying a meal in restaurant. There are also plenty of bars and restaurants within walking distance.
The resort is conveniently located for sightseeing in the city, with Mamitas Beach Club just a short walk away. Xcaret Eco Theme Park and Xcaret Archaeological Site are easily reached by car.
Latest deals for Wyndham Alltra Playa del Carmen Adults Only
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Wyndham Alltra Playa del Carmen Adults Only
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Pool and spa
- Spa and wellness centre
- Rooftop pool
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
- Steam room
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Bicycle hire
- Golf
- Evening entertainment
- Cooking classes
- Beauty salon
Accessibility and suitability
- Disabled access
- Adults only
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Beach towels
- Garden
Family friendly
- Cribs available
- Child pool
- Babysitting/child care services (surcharge)
Media and entertainment
- Shared lounge/TV area
- TV
Bedroom
- Alarm clock
- Wardrobe or closet
General
- Telephone
- Storage available
Fitness
- Aerobics
- Fitness centre
Parking and transportation
- Shuttle service (additional charge)
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Wyndham Alltra Playa del Carmen Adults Only
8.3
Very good
1362 verified ratings
Wonderful
797
Very good
215
Good
154
Okay
67
Fair
50
Mediocre
28
Poor
51
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the friendly staff, but many expressed dissatisfaction with the cleanliness and service quality. Issues such as musty smells in the rooms, poor food quality, and inadequate service were frequently mentioned. While some guests enjoyed their stay and found the facilities beautiful, others felt that the hotel did not meet their expectations, especially regarding room conditions and amenities.AI-generated from customer reviews
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Score by provider
8.3 out of 10
516 reviews
9.8 out of 10
2 reviews
9.3 out of 10
1 review
9 out of 10
1 review
7.1 out of 10
7 reviews
All reviews
This a wonderful resort. The beach seems to have eroded a bit, but the pool is fantastic. The food was great, the staff were very nice and helpful, and our room was very comfortable (we had the second to best room option). The only downside is the time share/vacation package sales pitch, which seems to be normal for resorts in this area. We got $100 off an excursion for sitting through it, but it ...
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Everything was really good for a get away adults only time. The best part was the food and great services received throughout our stay. Thank you Alex, Mr. Gustavo and everyone for an amazing time
Cons (-) Steps in the pool
Pros (+) Location
Cons (-) The rooms were musty smelling. By the end of the trip, everyone had runny noses from what was most likey mold causing the musty smell. Service was terrible, I understand nothing happens quickly in foreign countries, but they were not helpful and didn't care, unlike other all inclusive I've been to in Mexico. The AC in one room did not work, they didn't not want to move the people in that room to a...
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Pros (+) Everything, was nice!
Cons (-) access to the beach you could improve
Pros (+) Generally it was clean and the booze was of good quality.
Cons (-) No beach, poor service, resort smells bad and the food is not very good
Location
Constituyentes Number 1, 77500 Playa del Carmen, Quintana Roo
What's nearby
- Mexico Blue Dream363 m
- La Fe381 m
- Beyond Diving389 m
- Mamita's Beach Club0.4 km
- Parque 28 de julio0.7 km
- O2 Mexico0.8 km
- Albertos SCUBA0.9 km
- Terminal Marítima de Playa del Carmen1.1 km
- Aviario Xaman Ha1.7 km
- Guadalupe Church2 km
- 5th Avenue2.2 km
- The Reef Marina2.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Wyndham Alltra Playa del Carmen Adults Only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Playa del CarmenGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 1.1 km |
Nearest airport | Cozumel |
Distance to airport | 18.9 km |