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Allegro Playacar

Lote Hotelero No 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2700

AED 430+

Overall guest ratings

8.3/10 Excellent
Based on 3,517 reviews

Review highlights

  • 8.7
  • 8.7
  • 4.4
  • 3.8

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Allegro Playacar - All Inclusive in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with onsite massages or take in the view from a terrace. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • Room service
    • Game room
    • Hot tub
    • Fitness centre
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,517 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
      8.4 "84% found the restaurant service to be one of the best."
      8.1 "Housekeeping was great, according to 81%."
      8.8 "Lovely bar service, according to 88%."
      7.3 "73% were happy with the room service."
      10.0 "Excellent childcare, thought 100%."
    • 8.7 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      7.1 "Easily accessible by car, said 71%."
    • 8.0 "Breakfast is good."
    • 7.4 "Tasty food."
      7.0 "70% enjoyed the snacks that were offered."
      8.6 "86% were happy with the price."
      8.3 "83% thought the dining area was clean."
      7.3 "Pasta was excellent, said 73%."
      7.1 "71% enjoyed the vegetable dishes."
    • 6.2 "Average value."
    • 4.4 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      2.3 "For 77%, the rooms looked old."
      1.5 "85% thought the tv was sub-standard."
      2.9 "71% found problems with the furniture."
      2.4 "76% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      2.4 "76% were disappointed with the minibar."
      2.9 "71% criticized the small bathroom."
    • 3.8 "Wellness & sports facilities were not very nice."
      0.4 "96% didn't like the fitness area."
    • 3.4 "Internet is poor."
      4.5 "55% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      4.7 "53% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 2,743 reviews
    • 9.3 "Wonderful beach."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
    • 8.3 "Breakfast is good."
    • 6.8 "Vibe was decent."
    • 5.8 "Average value."
    • 4.7 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.7 "83% thought the tv was sub-standard."
      4.6 "54% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
    • 3.9 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      4.6 "54% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
    • 2.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    Based on 633 reviews
    • 9.3 "Wonderful beach."
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.5 "Tasty food."
    • 6.6 "Vibe was decent."
    • 4.7 "Rooms are not good."
    • 2.9 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.6 Good
    Based on 140 reviews
    • 9.3 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.6 "Great service."
    • 7.3 "Tasty food."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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