Recent reviews
- All reviews
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- Neutral
- Negative
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5.7
I think the coffee and tea in the room should be complimentary and replaced daily
review from KAYAK -
7.7
The hotel was in an excellent position, overlooking the marina, and of an interesting design, appropriate to its surroundings. The buffet food was wonderful, the rooms were comfortable and the staff were friendly and helpful. I would go there again. The volcano!
review from KAYAK -
6.7
The Royal service The fabricate maintenance needs to be improved in some areas.
review from KAYAK -
6.4
It was a very comfortable hotel with a number of bars available for drinks and snacks all day, they had live music most evenings. nothing I can think of.
review from KAYAK -
7.2
Very good room in a great location. Food was good at the breakfast buffet. Staff were excellent and very helpful and friendly. Thought the hotel was very spread out. There was not a central meeting area such as a comfortable lounge. The weather was not that good so a lounge would have been used.there were a small number of guests in the hotel at this time and it felt empty and lacked atmosphere.
review from KAYAK -
4.4
the hotel its self is lovely and the surrounding marina. I8 usually stay here once a month The service was terrible this trip. Terrible receptionists and also bar staff. Incompetent and slow. More like 3 star service not what one expects at a 5 star hotel. I will not stay here again because of this.
review from KAYAK -
6.4
Great location, spacious room, amzaing views from most of the rooms, lovely restaurants in the area. The staff were unhelpful when we asked if there was a possibility of a late check out and were unwilling to check if they had any other rooms available.
review from KAYAK
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7.7
The hotel was in an excellent position, overlooking the marina, and of an interesting design, appropriate to its surroundings. The buffet food was wonderful, the rooms were comfortable and the staff were friendly and helpful. I would go there again. The volcano!
review from KAYAK -
6.7
The Royal service The fabricate maintenance needs to be improved in some areas.
review from KAYAK -
7.2
Very good room in a great location. Food was good at the breakfast buffet. Staff were excellent and very helpful and friendly. Thought the hotel was very spread out. There was not a central meeting area such as a comfortable lounge. The weather was not that good so a lounge would have been used.there were a small number of guests in the hotel at this time and it felt empty and lacked atmosphere.
review from KAYAK
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5.7
I think the coffee and tea in the room should be complimentary and replaced daily
review from KAYAK -
6.4
It was a very comfortable hotel with a number of bars available for drinks and snacks all day, they had live music most evenings. nothing I can think of.
review from KAYAK -
4.4
the hotel its self is lovely and the surrounding marina. I8 usually stay here once a month The service was terrible this trip. Terrible receptionists and also bar staff. Incompetent and slow. More like 3 star service not what one expects at a 5 star hotel. I will not stay here again because of this.
review from KAYAK -
6.4
Great location, spacious room, amzaing views from most of the rooms, lovely restaurants in the area. The staff were unhelpful when we asked if there was a possibility of a late check out and were unwilling to check if they had any other rooms available.
review from KAYAK
