Overview

Pointe Hilton Tapatio Cliffs Resort
Best Sightseeing

11111 North 7th Street, Phoenix, AZ 85020, United States
+1 602 866 7500

AED 702+

Overall guest ratings

8.0/10 Good
Based on 1,415 reviews

Review highlights

  • 8.3
  • 7.5
  • 6.8
  • 6.8

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Location. This Phoenix resort is in the Phoenix North Mountains, 10 miles from downtown Phoenix. Piestewa Peak is 4.2 miles away.

    Resort Features.

    Pointe Hilton Tapatio Cliffs Resort has a golf course, tennis courts, a waterpark with 138-foot waterslide, 8 outdoor pools, 7 spa tubs, sauna, steam room, and a fitness facility. The entirely non-smoking Pointe Hilton Tapatio Cliffs Resort features a full-service spa that provides massage, body treatments, facials, and beauty services. Business amenities include a 24-hour business center, 40 conference rooms, and audiovisual equipment. Pointe Hilton Tapatio Cliffs Resort has 3 restaurants, including the mountaintop-perched Different Pointe of View, and the Pointe in Tyme Grille, which features a breakfast buffet. The daily resort fee includes wireless Internet, access to Falls Water Village for up to 4 guests per room, use of the golf driving range and tennis courts for 1 hour, 10% off clothes in resort shops, and 20% off selected spa services.

    Guestrooms. Amenities featured in guestrooms include balconies, coffee/tea makers, minibars, wireless (high-speed) Internet access and complimentary toiletries. 27-inch televisions with pay movies are featured in guestrooms. Business-friendly amenities include desks and voice mail.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Golf
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,415 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
      7.5 "75% were happy with the room service."
      8.6 "86% said the concierge service was amazing."
      10.0 "100% were impressed by the laundry service."
    • 7.5 "Good pool."
    • 7.3 "Good breakfast."
    • 7.0 "High comfort."
      6.4 "Beds were acceptable for 64%."
      7.0 "70% thought it was pleasantly quiet."
    • 7.0 "Good amenities."
      6.2 "62% thought the building was acceptable."
      6.0 "60% said the handicap accessible facilities were average."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.8 "Location is acceptable."
    • 4.9 "Not very clean."
      2.6 "Dirty pool, said 74%."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 594 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.5 "Good pool."
    • 7.2 "Good breakfast."
    • 7.0 "Good amenities."
      6.0 "60% thought the building was acceptable."
    • 7.0 "High comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.8 "Sufficient wellness & sports facilities."
    • 4.9 "Value below average."
    • 4.7 "Not very clean."
      2.8 "Dirty pool, said 72%."
    • 3.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    8.1 Excellent
    Based on 749 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.8 "Good pool."
    • 7.3 "Good breakfast."
    • 7.0 "High comfort."
      7.8 "78% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.2 "Location is acceptable."
    • 4.7 "Not very clean."
      2.6 "Dirty pool, said 74%."
      5.0 "50% thought the cleanliness of the hotel was average."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
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    Overall rating

    6.8 Good
    Based on 42 reviews
    • 8.3 "Great service."
    • 7.9 "Tasty food."
    • 7.1 "Good amenities."
    • 6.7 "Location is acceptable."
    • 5.7 "Rooms are ok."
    • 4.0 "Vibe wasn't good."

    Overall rating

    8.0 Good
    Based on 28 reviews
    • 8.2 "Great service."
    • 8.0 "Food is delicious."
    • 6.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.7 "Average comfort."
    • 5.6 "Rooms are ok."
    • 4.0 "Vibe wasn't good."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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