Overview

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
+1 602 264 9290

AED 342+

Overall guest ratings

6.0/10 OK
Based on 490 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.6
  • 4.5

Nearby

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    About

    When you stay at Hotel 502, you'll be within a 15-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Nice touches like comfy beds, iPod docks, and rainfall showerheads are offered up in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 490 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.6 "Breakfast is below average."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      3.1 "69% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "92% were disappointed with the minibar."
      1.7 "83% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
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    Overall rating

    6.8 Good
    Based on 230 reviews
    • 9.3 "Excellent pool."
    • 8.2 "Location is great."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.0 "Vibe was decent."
      3.9 "61% criticized the unstylish hotel."
    • 4.5 "Breakfast is below average."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      4.3 "For 57%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
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    Overall rating

    5.8 OK
    Based on 151 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.3 "Location is great."
    • 4.6 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.8 "92% complained about the bathroom."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."

    Overall rating

    5.0 OK
    Based on 53 reviews
    • 8.7 "Good value."
    • 8.3 "Great service."
    • 4.5 "Vibe wasn't good."
    • 3.6 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% complained about the bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."

    Overall rating

    6.5 Good
    Based on 53 reviews
    • 8.2 "Great service."
    • 5.2 "Average comfort."
    • 4.7 "Vibe wasn't good."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
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