Overview

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
+1 602 264 9290

AED 265+

Overall guest ratings

6.1/10 Good
Based on 478 reviews

Review highlights

  • 8.9
  • 8.3
  • 4.8
  • 4.6

Nearby

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    About

    When you stay at Hotel 502, you'll be within a 15-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Nice touches like comfy beds, iPod docks, and rainfall showerheads are offered up in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 478 reviews
    • 8.9 "Pool is good."
    • 8.3 "Very good internet connection."
      7.0 "70% said the wifi quality was great."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.3 "Management was excellent, said 93%."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
      7.2 "72% liked the proximity to shopping."
      8.0 "80% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 4.8 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      2.5 "75% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 4.1 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      3.2 "68% found problems with the furniture."
      3.7 "For 63%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      0.9 "91% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      2.5 "75% were disappointed with the minibar."
      2.8 "72% were unsatisfied with the kitchenette."
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    Overall rating

    6.4 Good
    Based on 195 reviews
    • 9.1 "Excellent pool."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.1 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 4.7 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      1.6 "84% complained about the bathroom."
      3.7 "For 63%, the rooms looked old."
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    Overall rating

    5.9 OK
    Based on 200 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.8 "Good location."
    • 4.8 "Breakfast is below average."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.9 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      1.6 "84% complained about the bathroom."
    • 3.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."

    Overall rating

    4.9 OK
    Based on 38 reviews
    • 7.8 "Good service."
    • 4.1 "Vibe wasn't good."
    • 3.8 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."

    Overall rating

    6.6 Good
    Based on 43 reviews
    • 8.2 "Great service."
    • 5.8 "Average comfort."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.3 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
    data provided by TrustYou

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