Pros (+) Comfortable rooms.
Cons (-) This hotel's lobby looked very nice however it smelled horrible. I think because they are near the convention center tunnel they have a problem with beggars trying to take refuge in their lobby.
3 stars
Four Points by Sheraton Philadelphia City Center
Photos of Four Points by Sheraton Philadelphia City Center
Overview
Four Points by Sheraton Philadelphia City Center allows you access to all Downtown offers, including fascinating museums, national historic sites and authentic food. During your visit to our downtown Philadelphia, PA hotel, visit Independence Mall to learn more about the birthplace of life, liberty and the pursuit of happiness. Also, savor a Philly cheesesteak at Reading Terminal Market, a historic hub for eclectic cuisine. When you return to our Center City Philadelphia hotel, seek solitude in our inviting accommodations with comfortable linens and cozy furnishings. For a late-night snack, employ our prompt and courteous room service and enjoy flavorful dishes from the comfort of your bed. Take advantage of our fitness center with free weights and cardio equipment to meet your exercise goals. If you're visiting for work or a social occasion, enjoy scenic views from our 10th-floor Penthouse Ballroom, featuring 2,668 square feet of elegant event space.
Latest deals for Four Points by Sheraton Philadelphia City Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Four Points by Sheraton Philadelphia City Center
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- City view
- Storage available
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Ice skating
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bedroom
- Alarm clock
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Four Points by Sheraton Philadelphia City Center
8.0
Very good
894 verified ratings
Wonderful
380
Very good
135
Good
124
Okay
80
Fair
60
Mediocre
36
Poor
79
Summary of reviews
Guests say
Guests appreciated the hotel's location and comfortable beds, but many expressed concerns regarding cleanliness, with reports of unclean rooms and bathrooms. Service issues were also noted, particularly with staff responsiveness and rudeness. Overall, while the hotel has potential, improvements in these areas are necessary for a better experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
54 reviews
7 out of 10
5 reviews
All reviews
Cons (-) Nice scam. Needed a 48-hour cancellation notice. Unfortunately I didn't know I wasn't going to make it until 24 hours prior. Nice way to make money. 100℅ margin!!
Pros (+) Nothing.
Cons (-) The hotel isn't a bad place to stay, as long as you lock up your personal property. I had a watch stolen out of my room. A watch I placed in my bag the night before, under some clothes. Hours before checkout, my watch is missing. I then reported my watch stolen to the front desk and the housekeeping manager. Magically my watch appeared. Then I was told, in order for me to have my watch returned to...
Read more
Pros (+) Located right in the city center. Easy to get around to popular locations. Affordable price. Nice room decor and bathroom.
Cons (-) Staff was clueless, poor communication between each other. Check in was supposed to be at 3pm I arrived at 4:45pm and still had to wait 20mn for my room! Found blood on one of my pillows. Was woken up at 2am by the fire alarm, with no follow up announcement from the staff, and then had to go all the way down to the lobby to figure out what was going on and was told it was because there was no staf...
Read more
Pros (+) Clean, nice size room, great staff, good rate.
Cons (-) One of the beds was very hard. Despite being on the 7th floor lots of noise from the street.
Pros (+) The location, and at first the room which had comfortable beds, 4 pillows each, clean towels, nice view, and friendly staff. What you would expect from a Sheraton Hotel.
Cons (-) Cleaning was not done on our second day, and it was poorly done on the third day. There was no fan in the bathroom and mold began to grow behind the sink on the third day. No microwave or frig. Dirty carpet and closet door.
Pros (+) Located next to the convention center , very close to highway.
Cons (-) No parking only street parking. it was 25$ for the day so it wasn't too bad. Rooms did not have a fridge. When I asked if I could store something in the fridge they turned me down :( Also, the shower walls were a bit worn down which was a bit unattractive looking
Location
1201 Race Street, Philadelphia, PA 19107
What's nearby
- Pennsylvania Convention Center167 m
- Pennsylvania Academy of the Fine Arts376 m
- Loews Philadelphia Hotel0.5 km
- Philadelphia City Hall0.6 km
- The Residences at The Ritz-Carlton0.7 km
- Liberty Bell1 km
- Independence National Historical Park1.1 km
- Independence Hall1.1 km
- Church of St. Luke and The Epiphany1.2 km
- The Franklin Institute1.2 km
- Rittenhouse Square1.4 km
- South Street1.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 461679
When to book a room at Four Points by Sheraton Philadelphia City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Philadelphia City Center
FAQs when booking at Four Points by Sheraton Philadelphia City Center
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in PhiladelphiaGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Philadelphia |
Distance to airport | 11.1 km |