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The hotel staff was friendly and opened. 1. in the booking.com it is written that no charge for kids is taken if no extra beds. we were with 2 kids and each was charged for EUR 12. 2. Nevertheless the kids were charged, they were not allowed to all SPA zones, they could use 1 jakuzzi and 1 deep pool. the hotel is kids unfriendly. we were not informed before paying that the kids are not allowed everywhere with parents. when trying to take aroma saunas, we were not in the kindest way informed that they are not allowed, as spa is a quiet zone and guests would be disturbed. but in this area there were no one!!! kids room cold and with no supervisor, what is not normally. so we were trapped with kids. misinformation in the booking.com
It was a nice hotel with clean and well airconditioned rooms. Friendly staff. This is definitely not a 5 star hotel. Breakfast was dissapointing. For a 5 star hotel the varity for breakfast was poor. If you were having breakfast half an hour before closing there were almost no food left.
just room. all, reception people- terrible- dont speak in englush, russian, dont know anything , restourant offers- terrible, no chash mashine, too exensive.
good hotel in bad location
Spa and rooms
Nice SPA facilities although a bit cold. Good breakfast. It's far from the city.
Po vsem parametram na vse 100 ballov ! Po chashe takie skidki, i budet zelanie priehatj daze na uikend!
The hotel was nice, modern and clean with nice staff and central location. The room was big and it was great with the kitchenette. The hotel is located in a quiet area near the beach and a short walk from the city. We enjoyed the stay here! Everything was nice.
Everything. It's only few hundred meters away from the beach, nicely furbished, very reasonably priced The TV was a little small and entrance to the garage not very convenient.
Very good hotel. I liked everything, room was clean, staff was very helpful.
The apartment was very well equipped and very stylish in all aspects. The staff was friendly and made us feel welcome. Breakfast buffet was ok.
exceptional accomodating help by all staff at the front desk - always helped with all and any needs we had
Goede morgen. Dank u wel for nice two days/nights in your hotel.Very experience staff and quite atmosphere inside.Great spa apartments, recommend to visit it. nothing special, perhaps small underground parking place
Attractively designed modern building, nice room with very pleasant outside sitting area,excellent housekeeping, very convenient for beach and for forest walks. Pity there is no evening bar or lounge area. Visitors need to be aware that not all staff speak English.
Comfortable design hotel rooms, good Spa facilities, very kind hotel staff, good breakfest.
The staff were extremely helpful and friendly with tips about the area and some local restaurants and we'd like to thank them. The rooms were modern, comfortable and clean but not so spacious. Very good breakfast. Private parking. No restaurant or lobby bar in the hotel. Children´s playground could be better equipped.
Nice clean and modern rooms, garage included ok, effective airco (+30 outside), free wifi,
Beautiful building, gorgeous well kept grounds and pool and great breakfast None!
The atmosphere, eating, hotel staff - excellent, everything very very ok nothing
Excellent design hotel and location
We liked friendly staff, location and spa area. A little bit overpriced.
great place to stay and food is great. rooms are nice and clean. hotel surrounding is beautiful. outdoor pool is big. expensive, but really the best hotel in Palanga small sauna/pool area (just 4 chairs...) and gym area is closed now
Perfect place. Nice new building. Good breakfast. You can use indoor swimming pool ans sauna only till 16.00
A very high standard hotel carefully landscaped within an area of tall mature trees in a pleasant quiet residential area. Our room was simply excellent. We were made to feel welcome on arrival. Palanga itself is a lovely Lithuanian seaside town with long sandy beach, cycle paths and wonderful Botanical Gardens all close to the hotel. The town's noisy street lined with restaurants and bars is far enough away not impact on the tranquility of the hotel but is only 5 minutes walk when required. N/A
Everything. The hotel & staff were wonderful & very supportive of British people. They had good English which made our stay easy. The accommodation was perfect for our needs,
Great customer care, excellent restaurant. Perhaps it's the very best hotel in Lithuania for today.
excellent location, beautiful rooms with a great sight, swimming pool.. nice restaurant and good breakfast
We liked the big rooms and the airconditioning. We liked that we could sit outside for our breakfast. It was a pity that the swimming pool was only opened for a short while in the mornings.
We stayed here off season - this seems to be mainly a conference-type hotel, but it's within a 10 minute walk of the town, and right across the street from the trails that lead to the Amber Museum and the sea. The hotel was basically empty, since it wasn't tourist season, and there were very few business travelers. The hotel was decorated in a type of Danish-modern style, all very new, very clean. The rooms were good-sized, and the bathroom had a heated tile floor, so after a hot shower it felt like a sauna. Breakfast was included, and was a buffet of breads, meats, cheeses along w/ fish (I think herring, and other pickled fish.. Not my thing, sorry). The staff all spoke very passable English (overall, I was very impressed with how many people spoke English.. Not what I was expecting!) The nearest atm machine is in the town, and on the boardwalk (tho the one on the boardwalk was closed since it was off-season). We were very happy with Gabija, and felt it was an excellent value. Although there were very few guests at the hotel, I think they put them all on the same hall with us, and they all seemed to want to stay up much later than us! However, things quieted down, only a very minor downside.
We loved everything about the hotel, in particular the food and the staff,they were so helpful in every way,remember we are English and cannot speak Lithuanian. nothing
excellent location. beside beach and beside woodland area and just a five minute walk from town centre. very clean and comfortable hotel.
Exellent staff and service
Excellent quiet location in close proximity to the center. Tasty and diverse breakfasts. Good rooms. Nice staff. Perfect Internet connection (thougn not wi-fi). Rather high prices. Our room was just at the top of the reastaurant and during the last night there was a very loud concert in the restaurant. It was very noisy at our room and we managed to sleep only at 2am or something like that. It had severely worsened our overall hotel experience.
It was close to Baltic see.
Location and spacious rooms. The rooms were not cleaned daily only the bed was made! I had to ask twice for towels as they were not replaced, the shower and toilet was never cleaned during our stay. I had to ask for toilet paper as it was not replaced. No wifi was available even though it states that it is available in the public areas of the hotel. Overall it was very poor for a four star rated hotel.
Very spacious and nice decorated rooms Bad breakfast buffet. Very limited choise of food
Breakfast was great, staff- very helpfull, very clean hotel. I would always recomend Alanga.
Convenient position, near the town centre. Free parking. The hotel and room were clean. Rich breakfast. Conciergerie staff looked a bit suspicious and cold.
Ideal location for nighlife and beach. Situated in a quiet area, but only a few minutes walk away from the attractions. Had to pay for use of pool, even though I was a paying guest at this hotel
Very good location - close to station, Basanaviciaus street and the sea. The staff is friendly and not annoying.The hotel is in the quite place. Nice bathroom and balcony
Nice breakfast selections, Close street parking, Proximity to Water Park. In a very nice area
The location was very convenient for Palanga The beds were not beds....they appeared to be a short chaise lounge. The sheets were not fitted and would slide off exposing the "couch" part. The front desk staff were extremely unpleasant and appeared to be in pain when attempting a smile.
Good breakfast and not the same every morning. There was in the room a peculiar smell. Probably the wall-to-wall carpet, which was stained. Balcony is useless, narrow and no furniture to be used there.
Well, this is probably the best value for money I've seen so far. Location is perfect, just 2 min from the sea and 50m from the park. Very friendly staff and cozy room. Recommend! All was great. Just as a minor comment that breakfast was served with delay which I believe is OK as It was off season time and very few guests.
Hotel is situated very close to sea and is very cute.
Frendly staff, real nature, high speed internet, ceap breakfast, small kichen in room. Nothing
Location and atmosfer exellent. Good price and realy romantic room. Recomend to everyone.
Very comfortable, excellent location, friendly staff
Location and atmosfhere exellent, Good prise and realy rpmantic room. Recomend to everyone. nothing
rien poor lunch service - expensive rate
Nice hotel in good surroundings. We are very glad with stay in this hotel. No
We had some problems with breakfast.
restaurant in this hotel there was very poor fan
Used the botanic garden for walks, several times, Spa (hotel), went to the pier, dinner in town, visited the Amber museum and a linen shop. I missed an outdoor terrace.
Easy walk to the beach.
The staff was super! The restaurant was great, too. Balcony a little scarey - tilted, and needed coat of paint.
This is a reasonably priced hotel on a central street of Palanga, which was our main criterium for the choice made. The hotel architecture is quite remarkable, whith bizarre sharp-angles balconies, interesting interiour spaces, and a roof terrace. The room was quite basic, althogh suitable for a noe night stay.
The hotel room was excellent.Location was good.close to the bus station and 10 minutes walk to the beach.Free wifi in the room, good connection and fast. We asked the receptionist for a marketplace to buy some food before going home. She said there was not any,and told us to go to the supermarket.After consulting the touristinformation , we learned that the market place was close to our hotel.Does the staff have problem to find in their own (small) town,or why dont they give us a correct answer?
clean, good location
Booked a twin room through booking.com but we were given a double. the receptionist was great and managed to ge us a twin which was an upgrade for the same price. Room was spotlessly clean.
The location in the City centre is nice in case you do not spend most time at the beach The Hotel inside is old-fashioned, trhe repairing works should be done.
It has a good restaurant with pleasant live music in the evenings. The bed in the room was exclusively comfortable - good sleep is guaranteed. The hotel is situated in a very quiet place. It has its own car parking. Old (soviet) design of the hotel (furniture and the whole atmosphere), though the architecture of the building itself is very unusual and interesting. The hotel is situated not very close to the main street, to the Botanical Park and to the sea.
Good location, comfortable bed, great breakfast. No tea/coffe-making facilities in the room.
Recepcion girl was very helpfull, she changed my room under the request imediately Please precise room facilities description,there are no coffee/tee makers and hair dryer in the single room.Single room is very dark and cold(shadow side).
Just a couple of blocks from the main strip. The receptionist on duty was very helpful. No ac in rooms--it was hot! Light was not working in entrance of room.
We liked the way we were met - nice and helpful lady that was very professional and strong (carried our heavy suitcase). No
The location is perfect, personnel was helpful. The hotel was new, clean and lovely. Would deffinitely return to this hotel next time. The room cleaning service was poor, the floor was still sandy after cleaning and the dirty towels were not changed. Breakfast serving is clumsy mainly because of the very tiny space for that purpose.
Room was nice and spacious. Great bed. Big balcony. Great location. Our room windows were facing the street and therefore it was rather noisy. Couldn't sleep with windows open due to noise, but there was no air conditioning, so it was too hot in the room for good nite sleep. Breakfast selection was average for the price to pay.
Excellent location, pretty quiet, equally close to the beach, main streets and botanical garden. Nice-looking new building and facilities. Very comfortable stay. No internet in the room (wi-fi signal was very poor). However, it worked OK in the lobby and it was free.
New hotel with moderate yet tasty nordic design just the next street from both main streets. Half a kilometer to the beach. In a middle of everything, yet quiet surroundings. A positive surprise all together. Go for Deluxe room with plenty of space and sofa bed + large balcony. Not a gourmet kitchen but decent breakfast and you eat out anyway in the evening so we didn't mind. In total, very good value for three stars and the price.
Catering (breakfasts in my case) were excellent, room service - always on time. Hotel staff - very welcoming, all my caprices were immediately fulfilled. In the nearby room stayed family with a baby, I could hear their baby crying at night - probably, through the ventilation.
Interior It was no soap and shampoo in the bathroom! No condition, only sample fan. The breakfast was very poor.
Price high comparing to the national average/qualities
Dinner room Little bit cold
Very friendly staff, though had small troubles with russian/english in the restaurant. Great breakfast, free parking, very nice room. Really enjoyed the staying! Plan to come back next year with kids.
Courtesy and helpfulness of staff, comfortable accommodation, delicious breakfast in the restaurant. Central location. I'm looking for my next visit to this hotel. No problems
I liked hotel, room, breakfast was perfect, all clean, confort, near old town, but far away from beach-about 30 min walk. Well hotel stuff wasnt so good, fast. We came in hotel all wet, because of bif rain, so we was standing there in reception so long time, when hotel stuff start do anything. Plus we couldnt have dinner at hotel, because there was some other people grup who had birthday party, so all kitchen stuf was working for them, but not for others, so its bad
The room is very nice, very nice patio, good breakfast, friendly staff. Air-conditioner is definitely needed in summer.
good breakfast room quality doesn't match to the price, discount causes sufficient decrease of facilities instead of advertized.
Good location, free parking available in front of the hotel and in the closed courtyard, stayed in the new extension, the room was modern and clean. The rooms have no air-conditioning and it can be hot if the temperature outside is more than 30 degrees (as it was when I stayed there).
Not correct information about sauna. No money exchange.
Location of the hotel is good: not far from the center of the town and not far from the sea. The staff is very nice. The breakfast could be more various.
staff was very friendly but the variety of breakfast choices was poor. We were traveling with a baby and there were no menu options for him. See above
Hotel staff was helpful. We were in the top floor, and the slanted ceilings were absolute torture and made much of the room and bathroom/toilet difficult to use with the positioning of the small desk in a totally ridiculous position; the yes- no question to recommend this hotel is a yes but only if you do not get a room on the top floor with the slanted ceilings.
The staff was polite and helpful. Nice terass restaurant with with live quality music. No aircondition for the first tree (3) days. Then a fan was delivered to the room but the weather changed too so it was not needed anymore.
Friendly staff Quite expensive for the service they provide. There is no Begium Beer restorant any more here.
Excellent service, cleanliness, silence of the surroundings, not far away from the sea and central street of the city, free car-park. No.
We had very nice corner room with two windows and huge balkony. It was quiet even the hotel was full. Hotel is close to main promenade, but still some steps away - otherwise the atmosphere during night could be noisy. Just over street is autehntic Ukrainan restaurant I highly recommend. Breakfast was really bacic and quality is just tolerable - no yogurt, no juice, no cream for (terrible) coffee etc. I asked a simple question from serving maid in the restaurant room and her answer was angy (but fortunately the girls in reception were freindly).
Location- very good. 50m to the central pedestrian J. Basanaviciaus Street and 10-15 min walking to the beach or to the Botanic Park. Free parking. Good breakfast! Actually this is good 3-star hotel. Don't wait more :-)
Friendly staff, good location, comfortable room No lift, sound isolation is poor, can here steps from above
Receptionist was helpful. Basic hotel room with no frills, but some of the basics missing (no tea/coffee facilities, no extra pillows and no information as to whether to ask for these things or not). In my experience at 4 star hotels this particular hotel was not on par with most of my expectations that should be achieved for a hotel that has been awarded a grade on this caliber. I could not believe that hotel was charging approx 30euro per hour for a swimming pool facilities (free of charge it was only from 8am to 10am for residents - at the same time as breakfast was served) and I felt that it was a problem when I asked for extra towels to use. The hotel has no elevator which might be a problem for some customers. The criticisms that I am relaying are not meant as any personal vindictive report, only as a commentary on my disappointment at some of the standards of this hotel. I would not rate this hotel as a 4 star.
Good location, good staff, very good small SPA area, cheap & tasty lunch, clean room. I wouldn't rate this hotel as 4-star one.