Don't order room service
Everything but the food offered at the hotel restaurant.
The food. It was bland, over priced, and not very fresh.
Front Desk always was understaffed with unhelpful manager always leering at lines ten deep, buildings and rooms are very dated. Bed and seating in the room was uncomfortable. Room could be noisy in the right circumstances, i could hear my neighbor while in the bathroom, as well as the odors...
Pool was large and clean. Lots of chain restaurants within 5-10 minute walking distance.
The pool, the decoration
Our room had a view on a concrete wall Lots of noise coming from our neighbors (connecting rooms). Not well noise insulated.
Courteous and punctual staff
Location, facilities were clean particularly for the price. Pleasant visit.
The room was well priced for the area. Very convenient to dining and tourist attractions.
Rooms were hot! Air-conditioning did not keep room cool enough.
Convenient place to stay close to Universal Orlando.
The air conditioner was loud (periodic rattling). Needs to be looked at.
Location to the convention center
My room was musty smelling , like a closed up basement , triggered my allergies, I'm guessing mold, they were sold out that night so I had to stay in the room for the night , the next day I was able to get another room but not until after 2 pm , I told them I had no problem checking out and going somewhere else. You would think that if a customer had a problem with a room they would do everything they could to accommodate them. Plus really after you pay for the room they charge a 19.95 resort fee....Ive been to lots of resorts , that was not one of them. I debating writing the president of the company and asking for a refund...will not stay there again
I feel duped and disappointed
I was highly disappointed by my quasi stay at the Wyndham Orlando. It was so terrible that I took it as a loss and had to find another hotel for the night. The final straw was a bug crawling across my shoulder while sitting on the bed. The first straw was passing the first room on our hallway with a large heart shaped sign that said "drop your panties here" with a black thing draped across it. Do not waste your time or money.
Pretty much everything
We had NO microwave , shower curtain , king bed , mini fridge , and there was a huge crack through the bathroom mirror . There also was a gay man convention ( we have nothing against gays ) which they surrounded the pools and the bar area, it also made my boyfriend uncomfortable to walk around property without getting eyeballed so we never got to enjoy the pool after he went to go buy a suit because he forgot his at home !!! Also we called the front desk ( because we had no cellphone service ) to find out when Univerisal closed and she told us 10 so we taxied up there around 7:30 to hit the rides at night but Univerisal was closed so we spent $25 on a taxi for no reason !!! We have stayed here 4 or 5 times now and this was our favorite place to stay other than staying on property , after this weekend that has all changed !
Will not stay there again or use kayak again
I like how big the hot tub was.
I booked on kayak when we go there we checked in and when to our room they gave us two doubles instead of a king like we booked. I called down to have them fix it but they didn't. My boyfriend went down to try to get a refund and we were going to go stay somewhere else. But they said they could not give a refund we would have to go through kayak. So I called them no body answered so I called to hotel again and asked to speak with a manager and ended up putting me on the phone with the same person we have been dealing with and he just said there is nothing they can do they don't have a room for us and they can't give us out money back. So we hung up. 2 minutes later I got a call from someone that was a lot higher up then Andrew. She said I hear that you are going to leave the hotel and I don't want that. She said I do have a king room available if you are willing to stay. So basically they wasted two hours of our vacation telling us they couldn't put us in the room we booked and in the end they put us in the correct room. The new room was nice and spacious the only two things wrong was that there was mold around the toilet and tub. Also the outlets next to the bed did not work other than that the rest of our stay was good.
Hote and resort fees. No complimentary breakfast.Also dogs were noisy in the building I stayed in.
The pool and campus was beautiful. The location was great.
The people above us were noisey and we could not sleep. We had to call twice to ask for someone to address the issue. We asked for a fridge that never came, so we had to call and ask again. They told us it was free.. But Then they charged me for it! No fridge no microwave in the room. Our room was small.
With a stay at Wyndham Orlando Resort International Drive in Orlando (Sand Lake), you'll be within a 15-minute walk of Ripley's Believe It or Not and Coca-Cola Orlando Eye. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This resort has 60000 square feet (5574 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Based on 5,995 reviews
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