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The room was clean the hotel staff was very helpful and friendly. They suggested an amazing Mexican restaurant. They let me run back up to the room after we had checked out. I had left my favorite ring on the nightstand. It was also reasonably price. It was only an uber xl lift or BART ride away from San Francisco. Well located so we didn't have to spend $400 for a one hotel room for one night in San Francisco. The beds were way too firm.
The location of this hotel is worse than Kabul. Don't bring your children here. Spend $20 more and stay ANY place else. Ask for a room with no windows because you won't want to look outside.
Night manager who checked me in was very nice and professional The hallways had a musty smell
Good location Not enough help. Too much waiting
Good value hotel WiFi service was very bad. In five days we never could get an stable connection for more than 20 minutes.
I was incredibly disappointed I'd made a reservation and when I'd arrived they did not have a room for me because they were overbooked. I arrived at midnight that night because I had a late flight in. They did not attempt to contact me to let me know. They paid for me to stay at another Courtyard Marriott that was 45 min away, which created additional challenges for me because it was 60 min in rush hour to my business meeting the next day. I was incredibly disappointed with their practice of overbooking.
Very clean Very comfortable bed and room Close to the airport - good for very early or late flights Convenient shuttle service to the airport and BART station I could print out my boarding pass for free on the lobby computer Compared to other hotels in the area with similar quality, it's very good value Complementary wifi had issues - the signal showed as strong, but I would have to reconnect almost every 30 seconds, and that's not an exaggeration. The device doesn't have this problem with other networks, so the problem seems to lie in the network itself somewhere. There is free Internet in computers in the lobby, and I would recommend using that instead.
The airport shuttle to OAK runs every 20 minutes starting at 4am. Always prompt and always on time. The hotel is VERY dated. It is in serious need of remodeling, especially considering the price is nearly always $300 a night. For that money, I expect better.
It was a very confortable Hotel. Very new and clean, bulit few months ago. I will go back for sure if I am in San Francisco. Very close to thwe airport. Very kindly they come to pick me up to the rental car location. GREAT !!!!! NO
The place seemed clean and the bed was comfortable. I booked my room over 2 months in advance. 2 king sized beds for one night. At check in, I was not told that I had been bumped to a single king bed. I came back after visiting the room and they said they were over booked and had no other doubles available. They tried to pass it off as nothing and they gave me a rollaway bed and promised $25 credit. Upon check out, I was told I could not receive my credit because I booked through a third party, Kayak and that there was nothing they could do. I was completely ripped off. After a conversation with the manager, I was given $25 to their suite shop. I will never stay here again. Poorly run facility with employees that do not know their own policies.
2 entrances front and back access to pool. Easy and safe gated parking. Large spacious room for the money. No cons at this time
Staff at the front desk was nice and helpful. Park and fly was convenient. Found a cockroach in the room that wanted my sandwich and some of the power outlets didn't work.