This property is not maintained well. The room we were in did not even have nightstands. Bed was not very comfortable. Overall extremely mediocre.
3 stars
Sheraton Norfolk Waterside Hotel
Photos of Sheraton Norfolk Waterside Hotel
Overview
Within 20 minutes' walk from York Street Freemason Station, Sheraton Norfolk Waterside Hotel provides guests with an ideal base when visiting Norfolk. It also provides free Wi-Fi, an outdoor pool and an express check-in and check-out feature.
This 3-star hotel offers valet parking, a 24-hour business centre and a 24-hour reception. A fitness centre can be readily accessed by guests wishing to keep active while travelling.
There are 468 rooms at Sheraton Hotel Norfolk (Virginia), each offering all the essentials to ensure a comfortable stay.
Sheraton Norfolk has its own on-site restaurant, convenient for guests wishing to eat in. The on-site bar is a relaxing setting for an evening drink. A wide variety of dining options can also be found close by.
Places of interest near Sheraton Norfolk Waterside Hotel include the USS Wisconsin and the Chrysler Hall. The Hampton Roads Naval Museum, 150 West Main Street and the Nauticus are also a short stroll away.
Latest deals for Sheraton Norfolk Waterside Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Norfolk Waterside Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Adapted bath
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Hiking
- Golf
- Cycling
- Bingo
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- City view
- Storage available
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Valet parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Pool
- Outdoor pool
Reviews of Sheraton Norfolk Waterside Hotel
7.6
Good
794 verified ratings
Wonderful
306
Very good
143
Good
90
Okay
51
Fair
78
Mediocre
41
Poor
85
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to the river and local attractions. The staff was often described as helpful and friendly, contributing positively to the overall experience. However, several guests expressed dissatisfaction with the cleanliness of the rooms and the condition of the amenities, noting issues such as old food in the fridge, dirty sheets, and a lack of timely room cleaning. Additionally, some guests found the rooms to be small and outdated, which detracted from their stay.AI-generated from customer reviews
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7.7 out of 10
502 reviews
7.5 out of 10
186 reviews
7.8 out of 10
3 reviews
7.9 out of 10
8 reviews
All reviews
Pros (+) great location
Cons (-) rooms are dated, particularly when compared to others in the area
Pros (+) Not much to say here but I did like the courtesy of the person in the breakfast lounge. She was very nice and trying to do her best to assist everyone while it was busy and crowded.
Cons (-) the front desk receptionist needs to be trained. Wearing teared off clothes, doesnt seem knowledgeable about different tiered to Marriott loyalty level. The pictures of this hotel look much newer or better than the property is. The carpet looks dirty and water stain or food stain all over place (ie from hallway to guest bedroom). Also, guest parking is shared with Dominion’s parking. If you park y...
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Pros (+) The bed was not very comfortable at all.
Cons (-) Free breakfast
Pros (+) Ask for a harbor-side room when you book (not when you're standing at the front desk checking-in). Staff is fantastic - friendly, professional, helpful, welcoming. Our room was a good size, comfortable bed, great view. Very clean all around. Nice breakfast and lunch in the hotel restaurant. Parking is next door but easily walkable; parking is paid.
Cons (-) Having to pay for parking.
Pros (+) Location, appearance excellent food
Cons (-) TV was sketchy, had to checkin because of limited parking
Pros (+) Everything!!
Pros (+) Very convenient location to conference site. Great view to waterfront. Very good breakfast dining.
Cons (-) Because I used a hotel site for the reservation, there was some confusion as to which room was reserved. I was told with a balcony but didn't get it when I checked in. But that was fine for this time since I was rarely in it.
Location
777 Waterside Drive, Norfolk, VA 23510
What's nearby
- Dominion Tower153 m
- Town Point Park0.5 km
- St. Paul's Episcopal Church0.6 km
- MacArthur Center0.6 km
- Norfolk Wells Theatre0.6 km
- Hampton Roads Naval Museum0.6 km
- Nauticus0.7 km
- The NorVa0.7 km
- USS Wisconsin BB-640.7 km
- Harbor Park Stadium1 km
- Chrysler Hall1 km
- Scope Arena1.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Norfolk Waterside Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Norfolk Waterside Hotel
Nearby hotels and places to stay
Closest
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See cheapest stays in NorfolkMost recommended
See most recommended stays in NorfolkGood to know
Value for money | 7.3 |
|---|---|
Distance to city centre | 0.7 km |
Nearest airport | Norfolk |
Distance to airport | 9.8 km |