Overview

Sheraton Norfolk Waterside Hotel

777 Waterside Drive, Norfolk, VA 23510, United States
+1 757 622 6664

AED 518+

Overall guest ratings

7.6/10 Good
Based on 861 reviews

Review highlights

  • 8.1
  • 7.6
  • 6.2
  • 5.0

Good to know

  • Comfortable beds
  • Great view

Nearby

    show all

    About

    From Norfolk's only waterfront hotel, enjoy a harbor cruise on the river or a leisurely walk along Waterside Market Place. World-class museums, galleries, performing arts, and other attractions dot the city's downtown waterfront, just minutes away. Find comfort in our lovely waterside setting, renewed with a multi-million dollar upgrade. Computer workstations, located in the lobby, make it easy to stay productive while traveling. We offer 35,000 square feet of renovated exterior and interior meeting space. Our 468 guest rooms and nine suites offer fresh and classic appeal plus great comfort. Some feature private balconies with waterfront views, and all include the Sheraton Signature Sleep Experience and High Speed Internet Access.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 861 reviews
    • 8.1 "Great service."
      8.1 "81% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.3 "73% were impressed by the valet service."
      7.0 "70% found the restaurant service to be one of the best."
      8.0 "80% were happy with the shuttle service."
    • 7.6 "Good location."
      8.8 "88% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.3 "Value below average."
      3.2 "68% said the breakfast was too expensive."
      4.4 "The price was too high for 56%."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    Based on 430 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
      8.4 "84% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Value below average."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    Based on 232 reviews
    • 7.8 "Good location."
    • 7.6 "Good service."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
    • 5.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.6 "Only 66% said rooms were big enough."
    • 4.5 "Value below average."
      3.6 "64% said the breakfast was too expensive."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 137 reviews
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.5 "Good location."
    • 6.1 "Rooms are ok."
    • 6.0 "Food is average."
    • 4.3 "Value below average."
    • 3.4 "Vibe wasn't good."

    Overall rating

    8.2 Excellent
    Based on 60 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.7 "Average comfort."
    • 6.4 "Rooms are ok."
    • 5.9 "Food is average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    great staff
    great staff
    harbor view
    valet parking
    great view
    waterside
    public parking
    block away
    norfolk
    nice hotel
    great location
    club level
    garage parking
    pay for parking
    fridge or microwave
    parking each day
    downtown location
    free internet access
    More
    More
    Photos
    Map

    Map