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Malmaison Newcastle
Best Location

Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
+44 191 245 5000

AED 382+

Overall guest ratings

8.8/10 Excellent
Based on 2,421 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.2
  • 5.8

Nearby

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    About

    With a stay at Malmaison Newcastle in Newcastle-upon-Tyne, you'll be minutes from Quayside and Gateshead Millennium Bridge. This 4-star hotel is within close proximity of BALTIC Centre for Contemporary Art and Sage Gateshead.

    Rooms

    Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Cable or satellite TV
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,421 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 8.2 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.4 "Nice rooms."
      9.2 "92% said the beds were comfortable."
      9.4 "94% thought the view was good."
      7.9 "79% thought rooms were spacious."
      7.1 "71% enjoyed the shower."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
      6.4 "Only 64% were satisfied with the beverage prices."
    • 5.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
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    Overall rating

    8.8 Excellent
    Based on 1,864 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 8.2 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 7.4 "Nice rooms."
      9.2 "92% said the beds were comfortable."
      9.4 "94% thought the view was good."
      7.8 "78% thought rooms were spacious."
      7.4 "74% enjoyed the shower."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.9 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      6.1 "Desserts were ok, said 61%."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Value below average."
      2.1 "79% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
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    Overall rating

    8.8 Excellent
    Based on 242 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.4 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 48 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Nice rooms."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Average value."

    Overall rating

    8.9 Excellent
    Based on 266 reviews
    • 9.5 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.2 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.6 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      9.5 "95% thought the view was good."
      7.9 "79% thought rooms were spacious."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Average value."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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