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Location, room design & comforts (washing machine, vacum cleaner, iron, cutlery etc), some restaurants and stores for a quick snak almost next door (we tried the pizza take away and the Chinese/Laos restaurant which were very good) and the fact that it was very new (we were told it opent in Nov 2009) It would be very convenient if the empty store on the ground floor was a small food market and/or a bakery (the closest we found was about 10 min walk). Very inconvenient handles in kitchen cupboards, washing mashine & fridge. It's imposible to open them with wet hands.
Comfort room & place.But if you need any thing from hotel like towel ...cleaning of the room you must ask as it's differ from hotel rules daily cleaning at this hotel. They had not daily cleaning of room for my staying period each items needed must be asked.
extremely helpful staff, great location! Having a fully stocked kitchen (equipment) is a very nice feature for families, since very often in France the breakfast is not good and expensive. Super clean, new and fresh, in contrast to what French hotels are often like... It wasn't a problem for us, but it was surprising to pull up to the hotel and see 2 'sex shops' on the same street.
The location to the International Congress Center was very convenient and it was a close walk to Place Commerce and Place Royale. The hotel staff never came into my room the entire week I was there. I grapped clean towels from the cart in the hallway. perhaps this was what I was supposed to do.
Really Big and comfortable room. Breakfast without fruits and relatively few options.
It was confortable, central, new and clean. I had a room with the sofa bed and I find it very confortable indeed I was not able to connect to internet with my laptop from my room, but there was a pc at the hotel hall available for guests. As I stayed 4 nights the room was no more cleaned while staying. But anyway it was not really a problem as I was alone and kept everything clean.
Design and comfort of our room.
Location close to all tourist destinations. Modern ambience of rooms. No ice available.
_ Everything to been perfect, the facilities are new and of good quality, the service and the personnel are very attentive and nice ___ the situation of the hotel is good __ Excellently, _ I recommend it earnestly __ The prepayment __ I particularly prefer paying on having come to the hotel. .
The location (very close to the conference center, the railway, the castle and the city), the hotel stuff (very kind) and the facilities (wifi in the room, sauna and gym etc)
We liked the facility to make hot drinks and light meals in our room. Although it was certainly not the fault of the hotel there was a lot of night-time noise from nearby bars and restaurants.
Great location, modern apartment ,although quite basic everything was clean and new. Good location for shops and restuarants. Close to one lof the biggest indoor skateparks in Europe . No car park ( it is a city centre but we managed to park outside at the weekend )
the staff when you arrive /wifi access/ design/ location The room was cold!No shampoo/ Noisy early in the morning because of the truck cleaning the surrounding streets/ 2 small packs of Nescafe or tea would be welcome in the room/ Please improve the way to enter in the hotel during evening ( door closed and secured, I enter because somebody was going out)
location breakfast is no value for what you are paying bit of a rip off
The location is fantastic, right in the middle of Nantes. It is therefore very convenient to visit the city. Hotel staff is helpful and kind. The room temperature was a little bit cold for me and I had no way of changing it.
Very clean and helpful staff. Very noisy at night and building work in the adjacent street from early hours of the morning. Hotel room had no hairdryer, but could borrow one from reception and no tea/coffee available in the room.
They sent me an email after I had departed on my journey, saying they had overbooked, and had no room for me. They could not find any hotel nearby for the same money, so they sent me to a sister hotel, in the next city, 20 minutes away. I wanted to be in the original location, right in the heart of that area.
Very clean hotel, rooms were very clean also. Excellent location. Staff helpful Our room was a bit small, but adequate, not enough room storage-wise, my husband likes to put everything away, but there was no-where to put our bags, or the contents of them, so they were open on the floor for the weekend, which annoyed my husband. We had to ask for clean towels, the rooms are not cleaned everyday.
Great location easy to find and close to all the restaurants and bars, very friendly staff and extremely helpful. Only downside was the rooms were a bit small but for a weekend away they had everything we needed.
I liked the location as the Bouffay stop on the local tram was right beside the hotel. Also, it was very clean throughout. 2-bedroom suite was ideal for us and reasonably priced. Bathroom was a good size and towels were replaced on Day 1 of our stay without us having to ask for them. The receptionist ordered a taxi to the Airport for us and it arrived ahead of our requested time. A good choice of restaurants were to be found near the hotel. Front of the hotel (tram side) didn't look very attractive as it looked like a derelict building initially. There was a fair bit of noise late at night with people making their way home after their night out.
tt was a good value for the money with nice bedding, clean and spacious bathroom. I wanted to stay 3 nights but had to leave after 2, because the hotel was sold out. I was referred to the Comfort Inn Astoria, which was a dump.
Clean, large room, and even though next to railway station I had a good, quiet stay. Parking was a problem
good location, cleanliness. temperature of the room is centrally controlled.
The breakfast was the best sofar in France. The staff was very frienly
it was very central to train station and to the main attractions in the city.bus and tram service was very convienent. Breakfast was good value at 10 euro.
Professional staff and very helpful. Comfortable room and very clean. It was right next to the train station and met all ou needs. Nothing
Convenience of the location; opposite railway station
Proximity to sites of interest and restaurants. Parking at the railway station across a very busy street may be a problem for some people (older or with young children).
Close to everything. Ten minute walk to castle and cathedral and restaurant/shopping quarter. Clean room but hallways had a musty smell. Late checkout is nice for those who aren't morning people. Especially when you have 4 in your party with only one bathroom. Breakfast good. Eggs and bacon too!! No private parking. Had to park in an alley behind hotel. Hotel reception said it was at no charge and we realized the next morning it was paid parking. Web site said room was a suite. I expected a little more than just a big room with 4 beds and a fridge. You get what you pay for.
The hotel was very comfortable and ideally situated for the reasons for my visit to Nantes.
room was small but tastefully furnished with a great view although I suspect we had the best room there with the best view over the castle
Air conditioing was great. Clean, tidy and comfortable. Good location
Rooms were quiet, clean, comfortable and well fitted. Breakfast was good quality and with lots of choice (continental style). The location is very convenient for the old town in Nantes without being in the bustle.
smell of room freshener was overwhelming
The Hotel was modern, decor good, reception very helpful, secure parking, good breakfast. lacking in lounge facilities, perhaps not a hotel for young children Storage facilities in room were limited, short stay not aproblem
very good location, very good staff, fair price view to the castle
extremely friendly & helpful staff. Everything was done efficiently.Recommendation of a nearby restaurant was excellent. I had a lovely room, everything was dark brown which was fine during the day. In the evening or dark in the am, the lights in the room were inadequate. A bright central light is needed.Because I left in the dark, I didnt realise I left something behind (it was small & unimportant, but useful to me).
Location could not be better for the centre of Nantes yet quiet. Close to to station and tram stop and to the main shopping and restaurants areas. All the staff were charming, welcoming and professional. The room(50) looked out over the Chateau and was modern, clean with very comfortable bed. Lovely continental breakfast. We will certainly stay again any time we visit Nantes. 10/10. Nothing.
Good package, close to city centre right in front of the castle, comfortable double bed room and very friendly and flexible staff, we had our breakfast late and we left our luggages for the whole day. very nice breakfast but not included in the price (€ 10 per person).
Very close to the castle and the railway station. They have only a shower. No bath.
The best hotel i have seen!!!!!! City center, transport (railway station, airport shuttle, tram), wifi etc. here you can get all information aroun the city and you needn't to look for tourist office.
good nice small hotel quite close to central train station and city centre only bath room is very small and part time recption at the weekend.as i am travelling on my bussiness trip expecting some calls from pakistan sometime recption closed and some time the receptionast not understand english so difficult for the peoples calling me from pakistan
the location is good, near the train station. a little expensive
Close to town and railway station. Calm. Sympatical crew. Breakfast OK Equipment of the room
The helpfulness of staff, particularly when we needed to get our car off the street for a short time. The hotel suited our needs at the time.
The location is excellent - just a few steps from the tram stop and the Castle, and just a short walk to the Cathedral and city centre. Staff were very friendly and welcoming. The room was clean and comfortable, perhaps rather small but to be expected for a 2 star city centre hotel. We reported a broken bulb and it was replaced immediately. Breakfast was fine, you could eat and drink as much as you wanted. I could park in the secure garage and the staff did not mind us leaving it there until the afternoon of the day of departure. The room was quiet, considering its location (and we were there on St Patricks night!). I would thoroughly recommend this hotel for a city break, provided you're not looking for something "plush". Nothing at all, considering this was a 2 star city centre hotel.
Very helpful staff. Central but quiet location. Good value, clean comfortable room, for the price.
free wifi access
This is my second review of this hotel and I am pleased to give as glowing a report as the first one. It is an excellent place to stay, friendly efficient staff, comfortable clean rooms, copious breakfasts and very convenient for trams, trains, city centre. This hotel will always be our first choice when visiting Nantes. Nothing!
Proximity to station and centre of town
i could not fault it .clan , very helpful staff and owners in every way
A well situated, clean and comfortable hotel with secure parking
Good location and good value for money Unfortunately the free WiFi did not work with my iPhone and the staff were not very helpful
The hotel has been refurbished since we last stayed there, big improvement, staff very friendly as always. Secure parking for motorcycle. Location is good ten minute stroll to the old quarter where there are plenty restaurants and bars to choose from.
The hotel was in a good location, a short walk to the train station and castle. The soundproofing between rooms was non-existent, I could hear people flushing the toilet, having a shower, and someone snoring.
Friendly and helpful staff. Clean. Good experience. Satisfied with everything
no parking expensive breakfast very basic
Convenient for the railway station. Friendly staff
The hotel was nice and quiet as well as being very well located opposite the Gare and also being on the Green Line of the Tramway System which was excellent value and very easy to use The weather but also the lack of in room coffee & tea facilities which seem to be complemenary in soo many other hotels
very pretty rooms,the hotel is situated in the city center and close to the station
The staff was committed but not always efficient. Checkin was fast and friendyl, but it tok 15 minutes to get a receipt on checking out. and the breakfast is not buffet, you get served individually so when there are a few people in the restaurant room it takes time.
good localization and useful room design Poor breakfast, low speed wifi, hotel door which locked at night,
Location (close from TGV station and center)
Comfortable, clean hotel in an ideal location for sightseeing in Nantes.
Very nice staff, hotel in a good central location. The room was excellent. The breakfast was poor.
proximity to city centre breakfast should have been included in daily price
The room is very clean and there is a free wifi at the hotel. Also, there are a lot of cafes and restaurants near the hotel. The hotel is a bit far from the tram station which is the best way to go anywhere in the town. Another thing is the breakfast, it costs euros but they have only bread, coffee, tea, orange juice and fruit for everyday.
Clean shower which worked well. Good clear television set. Steep staircase. Appearance that there was lower value accomodation provided for "backpackers" in same building.
The buffet breakfast was excellent and the 24 hour reception was a big plus. Wi-Fi may have been available, but I couldn't access it. Some English TV stations would have been nice, but I enjoyed engaging with the French ones anyway.
IT was very central to the places which we needed to visit and just across the road from the station
Very friendly staff, excellent free wireless access, decent breakfast the bathroom in the room was smelling of drains, which made the whole room smell. the door between the bathroom and bathroom would not close so could not shut the smell out. room got very hot (although cold outside), old carpet everywhere, including on the walls! this eminated stale smells. no draws or kettle in room. wardrobe was in the bathroom. walls are very thin so can here people in the adjacent rooms
close to sncf station
it's well located, near to the historical places and trainstation. it's close on sunday evening, thas bad...
Downtown Location This was a "mercy booking" and the only place available on short notice. This is not a 3-star hotel. My room did come with a 3-Star price... This is 1 to 2 Star establishment tops.
We don't have any hot water this day, no excuse and discount to give !
Central location opposite the railway station, city centre, major attractions and Airport Bus. Friendly and very helpfull staff. Clean comfortable rooms Old hotel which was dated
Ideally suited for conferences at the Congress Centre - just 6 minutes away. Breakfasts were basic and quite expensive, would personally prefer more variety and fruit or fruit salad to be available.
it was cheap, close to train station, had free Wi-fi and had a faded glamour about the place. For what we paid you can't complain
The staff were very nice. The senior lady on the hotel desk was charming.
Excellent hotel in a central location. Great breakfast and newly refurbished rooms.
There was a sign in the room that said they offered cold drinks at reception. This is not true. My room was on the top floor (4 flights of stairs) and there is no elevator. You can hear the noise of the rooms below, in my case a baby that was crying. A lot of noise from the street as well.
Everything is good, but they don't speak English!!!!!
the location was great for a sightseeing trip that arrived and departed by train
Good location, friendly staff. Nice breakfast. Nothing really!
Staff were very welcoming and one spoke English. Room, bathroom and breakfast room were immaculate and the continental breakfast provided was more than adequate. The hotel is situated in a very convenient location for the main attractions of Nantes being just a 3 minute walk from the Cathedral This is a 1 star hotel so had no facilities other than those needed for bed and breakfast - as you would expect. Comfortable sitting chairs in our room would have been appreciated after a days sightseeing.
Quiet street, room was spacey and decorated with simple furniture, and was clean and fresh. Bathroom in very good condition. Cosy breakfastroom, pretty atmosphere. Very close to trainstation. There was no elevator, and alas my suitcase was heavy.
it has a good location for access to the city for tourists. Staff not welcoming,room to small for 2 adults and one child,wash basin had a crack in it,not enough towels provided,hotel interior dark and worn(carpets threadbare).
I did like the price for one night. Breakfast was superb. Even though the personel did not speak English, they were very polite, and patient with me. Everything went smoothly. I wish to thank them, for everything. As mentioned before. The hotel personel do not speak English.
Hotel is within walking distance to city centre. Comfy room. There are alot of steps to go up to the upper floors (no lift). The room did have a tv, but only had french channels. Would be helpful to have BBC World or CNN to get information in relation to airport closures due to Iceland volcano.
Good value for money but limited facilities See above
The hotel was clean and comfortable and very centrally located with everything in walking distance. Breakfast was simple but value for money. Shower fitment was broken making it a hand held shower in one of the rooms. One room had tea / coffee facilities and the other did not.
This hotel offered a good basic service with a super central location. On the plus side the beds are large and there is free off street parking. We will use it again. It does need some work though. The security roller blind kept falling down and had to be held up by tying a knot in the rope. Tiles were falling off the bath surround.
Staff very friendly and helpfull. Hotel clean and tidy and very close to town center, ideal location. Very basic hotel, but at the same time it was good for what we paid.
Excelleny & very helpful staff
Close to restaurants; able to walk around Small. The hotel was hard to find.
Proximity of hotel to centre and all attractions, very near to tram line, and navi boat connection, very pleasant and helpful staff. Also very quiet, and clean. Could have done with more coat hangers! and a mirror in the bedroom, other than that no problem. But as they say, you pays your money and take your choice! so we knew it would be basic.
Its location, near to the centre. There is no elevator and the breakfast buffet is quite poor.
Close to restaurants and bars, parking on site, wi-fi available. Room was OK, public areas a bit jaded, breakfast good
Pretty much nothing...