Overview

Camino Real Polanco Mexico

Mariano Escobedo 700, Col Anzures, 11590 Mexico City, DF, Mexico
+52 555 263 8888

AED 551+

Overall guest ratings

8.3/10 Excellent
Based on 2,270 reviews

Review highlights

  • 9.0
  • 8.4
  • 5.4
  • 4.9

Good to know

  • Nice building
  • Stylish hotel

Nearby

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    About

    Located in the cultural, financial, business, and shopping district of Polanco, this hotel is 3 blocks from Mexico City's grand boulevard, Paseo de la Reforma, and the monuments and museums of Chapultepec Park. At just 10 miles (15 kilometers) away, Autodromo Hermanos Rodriguez is also just a 30-minute jaunt by car.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Currency exchange on-site
    • Parking (surcharge)
    • Business centre
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,270 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Pool is good."
    • 8.4 "Great service."
      8.5 "85% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      8.8 "88% said the booking process went smoothly."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
    • 5.4 "Vibe was decent."
    • 4.9 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      4.6 "54% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      3.8 "62% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
    • 3.3 "Value below average."
      3.0 "70% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
      1.0 "The price was too high for 90%."
    • 2.2 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 567 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.2 "82% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 5.0 "Average cleanliness."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
    • 2.8 "Terrible value."
      2.8 "72% thought it was overpriced."
    • 2.0 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 317 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.1 "91% thought the architecture was beautiful."
    • 5.1 "Vibe was decent."
    • 4.6 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
    • 3.4 "Value below average."
      3.4 "66% thought it was overpriced."
    • 2.7 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    Based on 522 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Pool is good."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      9.3 "93% thought the architecture was beautiful."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Sufficient wellness & sports facilities."
      6.5 "For only 65%, the fitness area was satisfactory."
    • 5.3 "Vibe was decent."
    • 5.0 "Rooms are ok."
      1.5 "85% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      2.9 "71% found problems with the furniture."
    • 3.6 "Value below average."
      3.2 "68% thought it was overpriced."
    • 2.4 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 862 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
    • 4.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      3.7 "63% had problems with the shower."
      4.3 "57% said rooms were dirty."
      2.5 "75% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
    • 3.3 "Value below average."
      3.1 "69% thought it was overpriced."
      3.9 "61% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Stylish hotel"
    data provided by TrustYou

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