Overview

Mercure Melbourne Albert Park

65 Queens Road, Melbourne, VIC 3004, Australia
+61 395 294 300

AED 280+

Overall guest ratings

7.9/10 Good
Based on 2,287 reviews

Review highlights

  • 8.8
  • 8.6
  • 6.1
  • 5.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbournes largest conference and event centres. Choose from 28 function rooms with over 2,600 square metres of space with a seating capacity of up to 1400 guests.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,320 reviews
    • 8.8 "Pool is good."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      9.2 "Lovely bar service, according to 92%."
      10.0 "100% were impressed by the valet service."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.4 "84% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      8.1 "81% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      7.5 "75% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 6.7 "Beach is so-so."
    • 6.1 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% had problems with the shower."
      1.8 "82% found problems with the furniture."
      1.5 "85% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,345 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      8.6 "86% liked the proximity to shopping."
    • 8.6 "Pool is good."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
    • 7.8 "Good breakfast."
    • 6.3 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.8 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.4 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% were disappointed with the minibar."
      2.0 "80% had problems with the shower."
      1.6 "84% found problems with the furniture."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 348 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.8 "Pool is good."
    • 8.3 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.0 "Average value."
    • 5.6 "Rooms are ok."
    • 5.2 "Vibe was decent."
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    Overall rating

    7.6 Good
    Based on 69 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 8.3 "Breakfast is good."
    • 5.9 "Average value."
    • 5.8 "Average comfort."
    • 5.6 "Vibe was decent."
    • 4.4 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
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    Overall rating

    8.1 Excellent
    Based on 556 reviews
    • 8.5 "Location is great."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 5.5 "Average value."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      1.8 "For 82%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      0.6 "94% said the bathroom was dirty."
      1.5 "85% were disappointed with the minibar."
      2.2 "78% had problems with the shower."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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