Traveller reviews
Overall rating
6.4
Good
Based on 619 reviews
Boarding
6.6
Comfort
6.5
Crew
7.1
Entertainment
6.2
Food
6.0
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Malaysia Airlines information
| IATA code | MH |
|---|---|
| Routes | 187 |
| Top route | Kota Kinabalu to Kuala Lumpur Intl |
| Airports served | 73 |
| Top airport | Kuala Lumpur Intl |
Malaysia Airlines traveller reviews
Pros
"Everything was good about this flight."
(in 15 reviews)
"cabin crew very friendly and professional."
(in 30 reviews)
"Seats were comfortable."
(in 10 reviews)
Cons
"Food need to be improved"
(in 6 reviews)
"Flight canceled last minute!"
(in 1 review)
"Lost my connection back home."
(in 1 review)
Recent reviews
Traveller rating
216
134
150
91
1
Find reviews that mention:
connecting flight
food was good
crew was friendly
seats were comfortable
good service
lost my luggage
hour due
good flight
comfortable in business class
entertainment system
could be better
beer and wine
lost my connection
canceled last
staff was excellent
comfortable crew friendly
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10.0
Personable, friendly service. Crew interactions always naturally pleasant and polite. The crew really enjoy their job and interactions with one another. Public Addresses are all smooth, clear and unambiguous - this instils confidence. Landing was butter-smooth in what seemed to be challenging and turbulent conditions - Kudos to the flight crew. Boarding and airport experience were good also.
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2.0
Three hour delay on a 1.2 hour flight. Ground staff made us wait in the boarding area for around 2 hours even though the aircraft hadn't even arrived yet. No updates, no refreshments - not even water. Then we finally boarded to discover MH wasn't even doing meal service on this sector anymore. Just a bag of peanuts and tiny cup of orange juice. So close to five hours without serving water!
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10.0
Business with Malaysia was an absolute pleasure.
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4.0
Flew business class. Our luggage was the last to arrive at the belt; 15 minutes after the last bag. Sigh.
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10.0
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
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0.0
Pros: Nothing
Cons: Food.review from
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3.0
Pros: Nothing.
Cons: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flightreview from
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4.6
Pros: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Cons: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.review from
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5.3
Pros: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
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9.6
Cons: Seat belt
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9.3
Cons: Dinner was only one piece of pizza That’s it
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9.6
Cons: Supper was very average , one slice of pizza , that’s it
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8.6
Pros: Yes
Cons: Vegetarian Food need to Improved.review from
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9.3
Pros: Yes
Cons: Vegetarian Food need to be Improved....review from
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4.6
Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
review from
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2.0
Pros: Terrible airline company. It’s a ripoff!
Cons: Honesty. Ripoff!review from
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10.0
Pros: The staff was really nice when I asked for the green tea they make sure you get it
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7.3
Cons: Food need to be improved
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10.0
Pros: The crew was very friendly and attentive.
Cons: Can’t think of anythingreview from
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3.6
Pros: Crew were good. Good food.
Cons: For some reason, the seat was very uncomfortable. Rather hard with little cushion.review from
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10.0
Pros: Comfort & punctuality
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10.0
Pros: Comfort
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10.0
Pros: Comfort and food.
Cons: Some flight attendants could ve friendlier.review from
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5.6
Pros: Different seat location for family of five Missing luggage
review from
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5.0
Cons: Sitting arrangement Was poor. Five of us had five different seat. Missing luggage.
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10.0
Pros: Great seat and crews
Cons: A330-300 is nicereview from
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10.0
Pros: Amazing crews
Cons: Nice seatsreview from
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3.0
Pros: No thank
Cons: Baaadreview from
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9.3
Cons: Business class boarding could have been more organized. Was sent to the gate too early from lounge
review from
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4.8
Cons: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
review from
Malaysia Airlines FAQs
What is Malaysia Airlines' carry-on size allowance?
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What is Malaysia Airlines’ primary hub?
How does KAYAK find such low prices on Malaysia Airlines flights?
Flight status
Malaysia Airlines route map
Top airports served by Malaysia Airlines
- Kuala Lumpur Intl Airport (KUL)
- Kota Kinabalu Airport (BKI)
- Kuching Airport (KCH)
- Miri Airport (MYY)
- Singapore Changi Airport (SIN)
- Penang Intl Airport (PEN)
- Langkawi Airport (LGK)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Bangkok Suvarnabhumi Airport (BKK)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Kuantan Airport (KUA)
- Johor Bahru Sultan Ismail Intl Airport (JHB)
- Tawau Airport (TWU)
- Sibu Airport (SBW)
- Bintulu Airport (BTU)
Malaysia Airlines contact information
- MH IATA code
- +60 1 300 88 3000 Call
- malaysiaairlines.com Visit
Overview of Malaysia Airlines
As this airline is based in Malaysia, it offers over 15 different flights to domestic destinations. Additionally, customers can book trips to a variety of international locations that are placed in Europe, Asia, and Oceania, with some examples being New Zealand, South Korea, Germany, and the United Kingdom.
In order to diversify and add to its flight paths, Malaysia Airlines has created codeshare agreements with many other airlines, like American Airlines, Japan Airlines, and KLM. The company also has a collaboration with AirAsia, another Malayasian airline that offers low-cost flights throughout the region. In 2013, it became a member of oneworld, an airline alliance that has many members worldwide, including American Airlines and Cathay Pacific.
For those that will be booking flights with Malaysia Airlines, you can choose from three travel classes, which are referred to as Economy, Business, and Business Suite. Economy will provide you with the option of checking baggage for free, the seat of your choice, a customized meal, and access to the in-flight entertainment system. With Business, you can benefit from priority boarding, access to the airline lounge, and seats that fold into beds. If you fly in a Business Suite, you will be placed in a private pod that contains an exclusive amenity kit.
Malaysia Airlines has over 80 planes in its fleet, with the majority of them either Boeing or Airbus models. Out of the many types of aircraft that are used, the Boeing 737-800 is the most common, as it is ideal for middle-range flights and can fit up to 144 passengers and 16 crew members.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.