3 stars
Novotel Makassar Grand Shayla
Photos of Novotel Makassar Grand Shayla
Overview
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Latest deals for Novotel Makassar Grand Shayla
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Novotel Makassar Grand Shayla
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
General
- Executive lounge access
- Family rooms
- Sea view
- Seating area
- Slippers
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Outdoor pool
- Pool with a view
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Ironing service
Things to do
- Beach access
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Novotel Makassar Grand Shayla
8.1
Very good
279 verified ratings
Wonderful
132
Very good
77
Good
34
Okay
18
Fair
6
Mediocre
2
Poor
10
Summary of reviews
Guests say
Guests appreciated the hotel's location and some amenities like the pool and breakfast. However, many reviews highlighted issues with cleanliness, such as dirty linens and bathrooms, and poor service, particularly during check-in. Overall, while there are positives, significant improvements are needed in service and cleanliness to meet guest expectations.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.6 out of 10
16 reviews
Location
Jalan Charil Anwar North 28, Makassar
What's nearby
- Losari Beach0.9 km
- Fort Rotterdam1.1 km
- Trans Studio Makassar3.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Novotel Makassar Grand Shayla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Novotel Makassar Grand Shayla
Nearby hotels and places to stay
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See most recommended stays in MakassarGood to know
Value for money | 8.4 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Makassar Sultan Hanuddin |
Distance to airport | 16.4 km |