Overview

Regina
Best Room Service

Alcala 19, 28014 Madrid, Madrid, Spain
+34 915 214 725

AED 349+

Overall guest ratings

8.5/10 Excellent
Based on 4,332 reviews

Review highlights

  • 9.7
  • 9.2
  • 9.1
  • 6.9

Good to know

  • Impressive bathroom
  • Modern Hotel
  • New rooms
  • Friendly service

Nearby

    show all

    About

    Located in Gran Via, this hotel is within a 10-minute walk of Casino de Madrid, Plaza Mayor, and Thyssen-Bornemisza Museum. Prado Museum and El Retiro Park are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 4,332 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
      8.7 "87% said the bathroom was clean."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      7.9 "79% said the booking process went smoothly."
      8.0 "80% were happy with the room service."
    • 8.9 "Breakfast is good."
    • 8.2 "Vibe was good."
      8.3 "83% thought, the hotel was modern."
      9.2 "92% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      8.0 "80% thought the hotel was luxurious."
    • 6.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      5.3 "For 53%, maintenance was acceptable."
      6.7 "67% said the view was so-so."
      6.2 "62% thought the kitchenette was ok."

    Overall rating

    8.6 Excellent
    Based on 2,815 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.7 "97% thought it was clean."
      8.7 "87% said the bathroom was clean."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 8.2 "Vibe was good."
      8.6 "86% thought, the hotel was modern."
      9.2 "92% said it was a stylish hotel."
      7.7 "77% enjoyed the friendly atmosphere."
      7.7 "77% thought the hotel was luxurious."
    • 6.8 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      5.3 "For 53%, maintenance was acceptable."
      6.8 "68% said the view was so-so."
      6.0 "60% thought the kitchenette was ok."

    Overall rating

    8.5 Excellent
    Based on 606 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.1 "Vibe was good."
      8.5 "85% thought, the hotel was modern."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."

    Overall rating

    8.1 Excellent
    Based on 43 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
    • 8.4 "Vibe was good."
    • 7.0 "Nice rooms."

    Overall rating

    8.4 Excellent
    Based on 866 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.3 "Vibe was good."
      8.2 "82% thought, the hotel was modern."
      9.2 "92% said it was a stylish hotel."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "For 55%, maintenance was acceptable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Modern Hotel"
    "New rooms"
    "Friendly service"
    data provided by TrustYou

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