Overview

Hostal Excelsior

Gran Via, 50 - 2o, 28013 Madrid, Madrid, Spain
+34 915 473 400

AED 140+

Overall guest ratings

7.7/10 Good
Based on 600 reviews

Review highlights

  • 9.4
  • 8.9
  • 2.7
  • 2.6

Good to know

  • Professional service

Nearby

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    About

    Located in Gran Via, this hostal is within a 10-minute walk of Teatro Rialto, Plaza Mayor, and Plaza de Espana. Royal Palace and Almudena Cathedral are also within 15 minutes.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 600 reviews
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 2.7 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      1.2 "88% found problems with the furniture."
      1.4 "86% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      1.9 "81% thought the tv was sub-standard."
    • 2.6 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.0 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      1.3 "87% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 1.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    • 1.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 276 reviews
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 2.7 "Awful rooms."
      1.5 "85% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.4 "86% said rooms were small."
      0.9 "91% thought they were poorly maintained."
    • 1.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.2 "88% thought it was too noisy."
      1.4 "86% said rooms were small."

    Overall rating

    7.8 Good
    Based on 120 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 2.9 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      0.6 "94% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      1.7 "83% thought it was too noisy."
    • 1.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.6 Good
    Based on 204 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 2.5 "Awful rooms."
      1.4 "86% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
    • 1.8 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
      1.4 "86% said rooms were small."
    • 1.7 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 0.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    data provided by TrustYou

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