Pros (+) Poor for both. The door to my room was No closed and lock after cleaning in one of the days.
4 stars
The Tophams Hotel
24-32 Ebury Street, London, SW1W 0LU, United Kingdom
London, United Kingdom
See location+44 207 730 3313Photos of The Tophams Hotel
Overview
The Tophams Hotel Belgravia is located in London and is a short walk from Victoria Coach Station. It offers 4-star accommodation with air-conditioned rooms.
A wide range of premium services are available for guests of The Tophams Hotel Belgravia, such as 24-hour room service and a concierge. Reception operates around the clock and the friendly staff can suggest sights to visit and provide other tourist information.
Tophams Belgravia Hotel London features rooms equipped with ironing facilities, a mini bar and a telephone, plus all the necessities to ensure an enjoyable stay. They offer an in-room closet and an in-room safe. After settling in to their room, guests can explore the area with use of London Victoria Railway Station, which is within a five-minute walk of the hotel.
The intimate in-house restaurant is available for afternoon tea each day, providing an easy dining experience close to the rooms and everything Tophams Belgravia Hotel London has to offer.
For guests wishing to dine out during their stay at the hotel, there are a selection of eateries located close by. It is also within walking distance of Buckingham Palace, Saatchi Gallery and Green Park.
Latest deals for The Tophams Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Tophams Hotel
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by lift
- Upper floors accessible by stairs
General
- Quiet street view
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Children's high chair
Media and entertainment
- Radio
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Airport shuttle
Outdoor
- Terrace/Patio
Reviews of The Tophams Hotel
8.3
Very good
2639 verified ratings
Wonderful
817
Very good
568
Good
414
Okay
221
Fair
270
Mediocre
149
Poor
200
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to major attractions and transport links. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service provided by the staff. Issues such as small room sizes, uncomfortable beds, and inadequate amenities were also noted.AI-generated from customer reviews
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8.3 out of 10
1526 reviews
8.9 out of 10
6 reviews
8 out of 10
3 reviews
4.1 out of 10
7 reviews
All reviews
Pros (+) Nothing was good.
Cons (-) waited over 30 minutes to be checked in. My room was deffintely not what the pictures were. Far from four, the bathroom was like a closet. The shower was filled with mold. Was moved to another room far from the lobby so was given English breakfast yet i only recieved a continental breakfast and the food bar had hardly anything left. I left with only a croissant, yogurt and, and toast. The cost of ...
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Cons (-) Poor service They didnt ehlp us with a new hotel. I had to look for a hotel in London at 8pm on a friday night. The manager was rude over the phone since he never actually showed up. THIS HOTEL IS A SCAM! STAY SOMEWHERE ELSE
Pros (+) Excellent location.
Cons (-) Incompetent manager and staff. No idea of how to run a hotel. Always responding to guest complaints about the condition of the rooms and the service. Workers seem lost without good leadership.
Cons (-) Turned up at 10pm, having previously advised them I would be late. Was advised no more double ensuite rooms available, so they had downgraded me to a single with no bathroom. The room was tiny and dirty. The mattress on the bed had partially collapsed on one side. The shared shower room down the corridor was also dirty. Won't be staying here again.
Pros (+) The location was great. Very near Victoria train station and everything else. Being a tourist this was a huge plus because it kept us from getting lost. Rooms were very clean I'd stay again definitely.
Cons (-) The only thing I didn't like was the gentleman that was the morning to afternoon front desk clerk. We were treated pretty differently than other guests by him. Other than that blip everything else was fine.
Pros (+) Location
Cons (-) Tiny room, cupboards from a skip and mini fridge precariously balanced on one of them. I wouldn't really mind if it hadn't been over £100! Absolutely tiny room, single bed converted to a double. Staff werent exactly thrilled to see us either.
Location
24-32 Ebury Street, London, SW1W 0LU
What's nearby
- Buckingham Palace0.8 km
- Harrods1.2 km
- Palace of Westminster1.6 km
- Big Ben1.7 km
- Piccadilly Circus1.8 km
- Charing Cross1.9 km
- Central London1.9 km
- Trafalgar Square1.9 km
- Leicester Square2 km
- Oxford Street2.1 km
- Hyde Park2.1 km
- London Eye2.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Tophams Hotel
Low season | July |
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High season | December |
Average price (weeknight) | AED 1,303 |
Average price (weekend night) | AED 1,559 |
When to book a room at The Tophams Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 1.6 km |
Nearest airport | London City |
Distance to airport | 13.7 km |