Overview

Thistle Kensington Gardens

104 Bayswater Road, London, W2 3HL, United Kingdom
+44 871 376 9024

AED 529+

Overall guest ratings

8.0/10 Good
Based on 2,906 reviews

Review highlights

  • 9.7
  • 8.7
  • 8.5
  • 4.6

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Thistle Kensington Gardens puts you in a great location, within just a 10-minute walk of Kensington Gardens and Kensington Palace. For a bite to eat, guests can check out The Brasserie, which is open for breakfast, lunch, and dinner and offers garden views. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,906 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 5.3 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.7 "For only 57%, the bathroom was ok."
      7.0 "70% enjoyed the shower."
      5.8 "Only 58% said the rooms were modern."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.1 "Internet is average."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      4.4 "56% thought the facilities needed updating."
    • 4.1 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      2.6 "74% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    Based on 1,569 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      8.7 "City centre within easy reach, said 87%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.5 "Internet is average."
    • 5.1 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.9 "For only 59%, the bathroom was ok."
      6.3 "Only 63% said the rooms were modern."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      2.4 "76% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 813 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "Only 68% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
      6.7 "Only 67% thought the shower was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.0 "Internet is average."
    • 4.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.5 "75% criticized the small bathroom."

    Overall rating

    7.7 Good
    Based on 87 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.9 "Average value."
    • 5.6 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.5 "75% said rooms were small."

    Overall rating

    7.8 Good
    Based on 435 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 5.5 "Internet is average."
    • 5.1 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.9 "For only 59%, the bathroom was ok."
      5.6 "Only 56% said the rooms were modern."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      1.8 "82% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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