Overview

The Washington Mayfair Hotel

5 Curzon Street, London, W1J 5HE, United Kingdom
+44 207 499 7000

AED 728+

Overall guest ratings

7.8/10 Good
Based on 1,955 reviews

Review highlights

  • 9.7
  • 7.8
  • 5.0
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Buckingham Palace, St. James Park, and Piccadilly Circus. London Palladium Theatre and The Mall are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,999 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
      9.4 "Lovely bar service, according to 94%."
    • 6.9 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Average value."
    • 5.0 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.4 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.4 "76% thought the facilities needed updating."
      4.7 "53% didn't like the architecture."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
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    Overall rating

    7.9 Good
    Based on 1,179 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.7 "77% were happy with the room service."
    • 7.0 "Good breakfast."
    • 5.3 "Average value."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      1.6 "84% found problems with the furniture."
      3.0 "70% were unhappy with the view."
      4.8 "For 52%, the rooms looked old."
      0.0 "100% were disappointed with the minibar."
      4.0 "60% thought the tv was sub-standard."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.6 "74% thought the facilities needed updating."
      4.7 "53% didn't like the architecture."
    • 4.4 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
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    Overall rating

    7.6 Good
    Based on 359 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 5.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.2 "For 58%, the rooms looked old."
      1.6 "84% found problems with the furniture."
    • 4.4 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.9 "51% didn't like the architecture."
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    Overall rating

    6.8 Good
    Based on 19 reviews
    • 9.8 "Terrific location."
    • 7.1 "Good service."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    7.5 Good
    Based on 439 reviews
    • 9.8 "Terrific location."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.2 "Only 62% said rooms were big enough."
    • 4.8 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      4.4 "For 56%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
    • 3.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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