Overview

The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

AED 408+

Overall guest ratings

8.1/10 Excellent
Based on 1,173 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 5.3

Good to know

  • Comfortable beds
  • Good kitchenette
  • Very quiet
  • Friendly service

Nearby

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    About

    Housed in a Georgian townhouse, The Cleveland Hotel features modern style and conveniences yet preserving most of its original period features. Our strategic location in the leafy area of Bayswater/Paddington places you within a 10 minute walking distance of famous Hyde Park and Kensington Gardens. So whether in central London for business or leisure, you can find an ideal base at our boutique hotel. All of the 30 well-furnished studios are spacious and equipped with an integrated kitchenette, LCD TV, free Wi-Fi, safe, air conditioning, hairdryer and en suite with shower. Some rooms can accommodate up to four persons with the additional double sofa bed. We offer 24-hour reception for added convenience. For shopping, you can travel 10 minutes by train to the stores along Oxford and Knightsbridge. Heathrow Airport can be easily reached via Paddington Station, which is under 10 minutes walk. Lancaster Gate and Queensway (both on the Central line), and Bayswater underground stations are also all within 10 minutes walk.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,173 reviews
    • 9.5 "Terrific location."
      9.0 "Near to public transport, according to 90%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% were happy with the room service."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For 59%, maintenance was acceptable."
      5.2 "Only 52% thought the furniture was functional."
      5.4 "For only 54%, the tv was ok."
      6.7 "Only 67% thought the shower was ok."
    • 5.3 "Food is average."
    • 5.3 "Internet is average."
    • 4.5 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 480 reviews
    • 9.3 "Terrific location."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.0 "Average comfort."
    • 6.0 "Rooms are ok."
      6.0 "For 60%, maintenance was acceptable."
      5.7 "For only 57%, the tv was ok."
    • 5.4 "Internet is average."
    • 5.0 "Food is average."
    • 4.0 "Breakfast is below average."
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    Overall rating

    8.1 Excellent
    Based on 539 reviews
    • 9.5 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.2 "High comfort."
      7.2 "72% said the beds were comfortable."
      9.0 "90% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.3 "Internet is average."
    • 5.2 "Breakfast is mediocre."
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    Overall rating

    7.6 Good
    Based on 11 reviews
    • 6.5 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 140 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "For 64%, maintenance was acceptable."
    • 3.9 "Breakfast is below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Good kitchenette"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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