Overview

Sapphire Hotel

35 Shepherds Bush Road, London, W6 7LU, United Kingdom
+44 207 603 0707

AED 206+

Overall guest ratings

6.8/10 Good
Based on 1,709 reviews

Review highlights

  • 9.3
  • 6.4
  • 5.8
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Sapphire Hotel offers an airport shuttle and puts you just a 5-minute drive from Hammersmith Apollo and Westfield London Shopping Centre. Free perks include continental breakfast and WiFi. LED TVs, DVD players, and refrigerators are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Storage available
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,709 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Great parking, according to 71%."
    • 6.4 "Service is ok."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.0 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      2.2 "78% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      0.2 "98% criticized the small bathroom."
      3.1 "69% were disappointed with the minibar."
      2.7 "73% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    6.7 Good
    Based on 786 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% thought it was easy to get to the train station."
    • 8.9 "Good value."
      9.0 "90% were happy with the price of the breakfast."
    • 6.4 "Service is ok."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 4.0 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      0.2 "98% criticized the small bathroom."
      2.4 "76% found problems with the furniture."
      3.0 "70% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    6.5 Good
    Based on 222 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
    • 5.3 "Internet is average."
    • 3.8 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      0.9 "91% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      1.8 "82% thought it was too noisy."
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    Overall rating

    6.3 Good
    Based on 34 reviews
    • 9.3 "Terrific location."
    • 3.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
    • 2.5 "Quite uncomfortable."

    Overall rating

    6.9 Good
    Based on 666 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Good value."
      8.7 "87% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.4 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.2 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      1.0 "90% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      4.3 "57% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      0.1 "99% criticized the small bathroom."
      3.4 "66% were disappointed with the minibar."
      2.3 "77% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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