Pros (+) Booked last minute and had great night and reasonsble price. Had a nice room.
4 stars
Crowne Plaza London Docklands
Photos of Crowne Plaza London Docklands
Overview
This chic London hotel is situated within a 10-minute stroll of Custom House for Excel DLR Station. It is located a brief walk from the Royal Victoria Dock Bridge and ExCeL London.
Guests can soak up the outdoors on the terrace or enjoy a drink at the bar. A Jacuzzi, a Turkish steam bath and an indoor pool are only some of the features also available at this contemporary 4-star hotel. The Quad Club and Spa provides a variety of amenities, including a beauty centre and a sauna.
The luxury rooms are air conditioned and feature a mini bar, an in-room dining area and a refrigerator. Each offers a range of entertainment options, such as a flat-screen TV and movies-on-demand.
Royal Victoria Docklands Light Railway Station is a short walk from Crowne Plaza London - Docklands, meaning it's easy to reach the centre and other parts of the City. The hotel offers a shuttle service to London City Airport, which is only a 10-minute car ride away.
Latest deals for Crowne Plaza London Docklands
Amenities at Crowne Plaza London Docklands
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Window
- Family rooms
- Lake view
- Storage available
- River view
- Slippers
- Sofa
- Telephone
- Carpeted
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness centre
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- EV charging station
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Crowne Plaza London Docklands
8.3
Very good
3135 verified ratings
Wonderful
1603
Very good
612
Good
447
Okay
175
Fair
120
Mediocre
61
Poor
117
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms of the hotel, especially for those attending events at the nearby convention center. However, there were notable concerns regarding cleanliness and service, with some guests expressing dissatisfaction over the handling of issues such as refunds and room readiness. Overall, while the hotel has its strengths, improvements are needed in service and maintenance.AI-generated from customer reviews
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8.3 out of 10
2261 reviews
8.6 out of 10
22 reviews
8.8 out of 10
5 reviews
8.7 out of 10
4 reviews
All reviews
Pros (+) I don’t like swimming but immediately l saw the pool at crown Plaza hotel my appetite for swimming aroused
Pros (+) The room clean and peaceful
Pros (+) Great location if you are working at the convention center. The Lebanese restaurant across from the hotel is excellent.
Cons (-) The biggest problem with this place is actually the price. For this amount a lot is expected, and Crowne Plaza comes up short. Rooms not being ready at check-in, truly awful continental breakfast, and cramped rooms aren't a problem if you are paying less. On my next stay I will see if any of the other hotels on the block are better, but this price might just be a function of a location that's only...
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Location
Western Gateway, London, E16 1AL
What's nearby
- East End4.4 km
- Tower Bridge6.6 km
- Tower of London6.6 km
- The Shard7.4 km
- St. Paul's Cathedral8.2 km
- Waterloo9.3 km
- London Eye9.7 km
- Strand9.9 km
- Big Ben10 km
- Palace of Westminster10.1 km
- Central London10.2 km
- Charing Cross10.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Crowne Plaza London Docklands
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 10.1 km |
Nearest airport | London City |
Distance to airport | 2.1 km |