Overview

Crowne Plaza Liverpool City Centre
Best Reception

St. Nicholas Place, Pier Head, Liverpool, L3 1QW, United Kingdom
+44 151 243 8000

AED 368+

Overall guest ratings

8.9/10 Excellent
Based on 4,055 reviews

Review highlights

  • 9.2
  • 9.0
  • 6.5
  • 6.0

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    Upscale waterfront hotel in central Liverpool with a sleek brasserie, pool and spa Crowne Plaza® Liverpool City Centre hotel overlooks Princes Dock in the buzzing centre of Liverpool. Guests can park at the hotel for low daily rates. Liverpool Lime Street station is 20 minutes away. A short stroll down the River Mersey takes you to the iconic Albert Dock with its restaurants, bars, The Beatles Story attraction and Tate Liverpool art museum. When you're done with sightseeing, you can work out in our well-equipped fitness centre and relax in our 18-metre swimming pool and sauna. Treat yourself to a facial or manicure at our luxurious beauty spa. Corporate guests are walking distance from the Arena and Convention Centre Liverpool, and a short drive from events at the Liverpool Football Club. Our Crowne Plaza Meetings Director can help you plan anything from a board meeting to a gala dinner for 480. When work is done, you can enjoy cocktails with colleagues in our sleek Lounge bar with its water-view terrace. WiFi is free. Our Fast & Fresh menu is ideal for guests on the go. But do take time to enjoy the huge buffet breakfast at The Restaurant. It serves grill-style dinners – ideal for a client dinner or romantic meal – and there's 24-hour room service for added convenience. 

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Spa
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 4,055 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      7.3 "Housekeeping was great, according to 73%."
      9.2 "92% said the concierge service was amazing."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 8.1 "Pool is good."
    • 6.8 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.0 "50% thought the minibar was ok."
      5.5 "55% thought the bathroom was big enough."
    • 6.5 "Vibe was decent."
    • 6.0 "Food is average."
      6.4 "Desserts were ok, said 64%."
      5.0 "Side dishes were satisfying, according to only 50%."
      5.0 "50% thought the vegetable dishes were ok."
    • 5.3 "Bar is ok."
      6.7 "Alcoholic drinks were not bad, according to 67%."
    • 4.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.0 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      4.6 "The price was too high for 54%."
      2.0 "80% said beverages were too expensive."
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    Overall rating

    9.0 Excellent
    Based on 2,554 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
      9.3 "93% said the concierge service was amazing."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 7.0 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      9.9 "99% thought the view was good."
    • 6.8 "Vibe was decent."
    • 6.2 "Food is average."
      6.1 "Desserts were ok, said 61%."
      5.2 "The price was ok for 52%."
      5.4 "Side dishes were satisfying, according to only 54%."
    • 5.3 "Bar is ok."
      6.8 "Alcoholic drinks were not bad, according to 68%."
    • 4.8 "Value below average."
      2.6 "74% said the breakfast was too expensive."
      2.3 "77% said beverages were too expensive."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,175 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.3 "Breakfast is good."
    • 8.1 "Pool is good."
    • 6.3 "Vibe was decent."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.8 "Food is average."
      6.7 "Desserts were ok, said 67%."
    • 5.0 "Bar is ok."
    • 4.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.1 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      4.9 "The price was too high for 51%."
      1.9 "81% said beverages were too expensive."
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    Overall rating

    8.1 Excellent
    Based on 40 reviews
    • 9.3 "World class service."
    • 9.0 "Terrific location."
    • 8.4 "Breakfast is good."
    • 6.3 "Rooms are ok."
    • 6.3 "Food is average."

    Overall rating

    8.6 Excellent
    Based on 283 reviews
    • 9.0 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.6 "Vibe was decent."
    • 5.3 "Bar is ok."
    • 5.2 "Food is average."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.9 "Value below average."
      2.1 "79% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    liverpool
    liverpool
    brilliantly located hotel
    free wi-fi was slow
    excellent breakfast
    fantastic position
    attentive and pleasant
    wi-fi was slow
    courteous staff excellent
    temperature in your room
    friendly and helpful staff
    albert dock
    main menu
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