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Friendly staff. Clean everywhere. Good choice of food. Room slightly on the small side, but great value for money.
It's a nice hotel to stay for one night. I did not like the reception staff.
clean and efficient
reasonably priced and close to the ferry port
Very good staff.Friendly,with a smile.Reasonably comfortable bed. Hard. Very clean.Good position , close to port. Found very easily. No tea making facility in room.
Bar and resturant comfort
A perfectly adequate room with all the necessary facilities for a comfortable stay. Nothing, it was fine.
Nice and comfortable room, underground parking available, restaurant at the hotel and a 24h bar No hairdryer in the room. One of the elevators was closing doors way too fast and was always hitting someone.
The receptionist was very efficient and had already our 7 keys ready as soon as we stepped in. Breakfast was good, lots of varieties and good service. Clean halls and rooms. Very pleased.
Breakfast the location
We enjoyed this hotel even though we hadn't realised it was a Casino (the name should have given it away!). The Hotel part was up on the third part anyway, so nice and quiet. The room decor was lovely in a style similar to Klimt. The hotel restaurant was fantastic with attentive staff and a gourmet menu. The spa was tranquil and quiet. There was no problem taking our baby (the hotel staff were very helpful with him and they had facilities such as cots and highchairs) however next time I would go to this hotel as a romantic couples break. The Discover Pass, including breakfast, a 3 course evening meal and use of the Spa was definitely worth getting.
The front desk staff was superior-taking us to our room and showing us the ins and outs of our lovely room and en-suite facilities. They spoke English and were kind enough to find a repair shop for us when we had a minor problem with our auto. We did find the room a tiny bit pricey-but in the end were very pleased with not only the quality of the facilities but the impeccable staff as well. Not a fan of the little half shower door-water got all over the floor.
wolkig, stay in the spa i prefer other hotel Best Western
Helpful staff and very good facilities. Of the most recent hotel stays in France it was a delight to register an attempt to price at somewhere sensible levels (nearly!). Very good brasserie.
Good quality and service Refused entry into casino unless passport provided - this was then scanned and no reason offered!
food and staff
Nicely decorated bedroom with comfortable beds. Good value for money overall with Discovery package; only charged 8euros for 7 year old which was for dinner. Dinner a reasonable standard and good value; likewise breakfast within the package. Spa accessible with comfortable sun beds and small pool. All staff helpful and some English spoken. Casino has slot machines visible from reception which diminishes the overall effect. No entertainment on Friday night. No storage for bags once booked out.
Friendly and helpful staff. Nice room design. Good location. Quite noisy air conditioning in the room. Hotel obviously more suited to guests wishing to visit the Casino.
Super hotel, everything we expected, and more. Friendly staff, good food, and nothing was too much trouble. Loverly room, clean and well furnished, with the most comfortable beds and pillows to be found anywhere during our 7 week tour through France, Spain and Portugal. We will certainly return here when we re-visit this area. Parking was difficult to find, however we were imediatly informed when a space outside the hotel became available, so realy this was a very minor problem.
A real Gem in Le Havre, hidden on the third floor of the old stock exchange building. The rooms were fantastic, the spa was excellent and the staff were exceptionally friendly and helpful. Do not be put off by the casino on the ground floor or the very tacky Pasino signage on the outside of the building, there is a graphic designer somewhere who has a lot of questions to answer!!!
The location, the friendliness of staff and the excellent breakfast Thought room decor a bit sparse
Excellent quiet comfortable and clean rooms/linen.Staff very polite and helpful breakfast well organised and very good value for money. Would definitely stay again and recommend it to others no
Open until midnight. Place to park tandem inside hotel. Good buffet breakfast. Close to Le Havre town centre & the ferry.
The receptionist was very helpful. The children could have breakfast free. I was not keen on the sofa bed in the family room. The parking was expensive if you used the hotel car park.
The ease of checking in after arriving at 8.00 A.m and the closeness to the ferry and town
Friendliness of restaurant staff.
Almost imposible to get to because of city campaign to reduce traffic! Pity because it is in an enviable location. I would recommend to someone who is going to be driven there, but not to someone like me who had a rented car.
The confort the parking
The staff were frendly and helpful
it was near the central of city it was very old.
I enjoyed the room very much. The executive room offered nice views through a large balcony of windows and the amenities within the room were of a great standard.
Friendly staff, new hotel, decent restaurant, good price Traffic noise (hotel is on a busy junction).
The hotel staff were very helpful and super friendly. The location was very nice. The parking was too far from the hotel.
We booked this hotel as our starting point to discover Normandy. The hotel is great value for money. The rooms, although not very big (we booked a room for 4) were very comfortable - the bathroom was excellent. The hotel staff is very helpfull. We liked the free coffee/tee that you could make yourself in the room (the coffee/tea were left each day of our stay one for each person). Although there's a private parking garage it's not below hotel but 100 meters outside which is not very good if it rains. There is a very limited unload parking in front of the hotel. Other than that I can recommend this hotel to everyone.
Good, big and comfortable room with a nice LCD TV set and nice staff. They probably should have a free internet connection to guests in the public area.
Modern, spacious and stylish room with balcony.
hotel was clean and practical hotel was very noisy at night beds were very uncomfortable breakfast was very poor all hot food was cold
I booked a Superior room with a double bed and 2 singles. There was nothing superior about the room and the 2 singles I specifically asked for was a sofa bed????
Balcony with glass around, so no wind Friendly staff en most of all very quiet
Very nice and modern hotel. The rooms are really nice with a balcony. It is clean. The rooms are modern and looked very designfull. The personal is very nice. The breakfast is good.
everything!the best weekend in my life :) no
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Casino Drink/Wine is extremely expensive
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
perfect location, friendly staff
relaxing in room price of food.drink
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
Service and the food!
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
The view, and the excellent meal we had at you top micelin resturant. No
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
everything was perfect, service, restaurants nothing found
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
very nice beautiful hotel
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
The atmosphere of the bigginings of the 20th century Everything was perfect
An all-around great place to stay when in Deauville!
Our stay in Hotel Carmin was great: The staff was very, very friendly and helpful, the room was small but clean, and the bathroom in the rooms was new and very clean. Nothing to complain about!
The very friendly and helpful staff Could have had more services in the room ie tea/coffee making facilities and a fridge
Good hotel, very helpful staff. Good location in city centre. Clean comfortable room and bed.
Very friendly, helpful & courteous staff. Also the bed coverlets were very cheerful & of a good quality which always makes the room a bit more pleasant to return to!
The location The bathroom door being in glass, the very limited breakfast
Good director of the hotel. Breakfast too modest. Pillows are indeed too large and too pumped up. Other people liked them though.
Rare example of a family enterprise, the French are fond of their hotel and proud of running it. Easy access from the railway station, not far from the beach, very friendly and helpful staff, elevator, free wi-fi. Although we did not take their continental breakfast, but we could attest that it was not that modest.
Nice welcome Very small bedroom. I would prefer to be close the beach
Staff and cleanliness
The hotel is very clean
Within walking distance of the centre, very close to ferry port
Free car park facility,Free internet access, very close to Dock where many shops including good restaurants. Variable price policy according to the custumers. Somebody has paid only 50 euros just enar to me on same day!!
The hotel is nearby the station, so it's a little bit noisy.
clean rooms and good value for money. parking space is too small
Good value simple Hotel
Staff were very helpful as we only understand a little French Cost for parking bicycles overnight/ pricey.
The design of the hotel room, the bathroom (even if small), was clean and it is an amazing value for the price.
Friendly helpful staff
Friendly atmosphere with smiling staff Nothing to dislike
Near to city centre, free parking, close to Docks Shopping Centre, free croissants and newspapers
location is really good, calm place, park. Good swimming pool
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The staff were friendly, room was clean, breakfast wasa good, it had all the basics needed for a restful night.I would reccomend the hotel to anyone needing a place to stay overnight in Le Havre, it was very central and easy to find from the ferry port.
Nothing. It gave a very bad impression as the entrance lobby was very dirty and the door to the toilet was open facing the entrance door. The restaurant floor was dirty also. The room seemed reasonably clean. It was not comfortable and had an ugly view of backs of buildings from our window. The Hotel was right on the road so was noisy as well as noise up to midnight above our room. Moving heavy furniture perhaps.
Friendly staff and pleasant place to stay in a nice central position for restuurants and sight seeing our triple room was a small for three people. The one way system makes it difficult to find.
Good central location bars and restaurants nearby and local market next door. Proprietor very helpfull and staff friendly.
according to booking.com this hotel was supposed to be in deauville. instead is a 1 hour drive from there!! don't stay here if you want to go to deauville
The hotel is right in the centre of the town and convenient to where I needed to be each day. There was a good selection of restaurants nearby and a Market hall with a supermarket and range of produce. Takeaway food is not allowed to be consumed in the rooms so on nights we did not want to eat out we took advantage of having our evening meal at the hotel. 14 euros was very reasonable priced and there was a nice choice of main meal. The free WiFi was a great boon and the family who run the business are very welcoming and helpful. We were pleased that we had chosen the option of the family room due to the length of our stay ( we had no child) as it gave us more room an extra bed (double)and a desk as well as a bath in the bathrooom A chest of drawers would have been welcome- the wardrobe was adequate.
i didnt like the small dirty room we were given awful experience for our first time in france
easy to find / parking (albeit on main road) seemed easy and free until the morning / easy access (on foot) to variety of restaurants / able to sleep 2 adults and 2 young children in 1 room
Excellent service, good room and central location I fail to see why I was charge full price for four breakfasts when my youngest child is a mere two years old!
The hotel is in good position, near the city centre. personnel is very kind, ready to support with suggestion and advice. Room were small but comfortable. Bathroom too small. No lift to reach the third floor with baggage
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
Good rooms and quirky great decor, staff very good No
amusing lift No parking, small room
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
comfort bed, spacious room nothing
I specially enjoyed the navy style of the furnitures and the kindness of personnel.The view is wonderful and deserves the price of the hotel. Maybe, compared to other hotels, the breakfast was not really on line with the price
Location (only hotel right on the beach for miles); great view from the breakfast room; very nice bath room. Possibility to book a massage - the masseuse came to the hotel. very small closet: a chest of drawers in the room to store things would have helped. The dusting could have been improved. Room towards the road was very dark and did not get much light. Despite the air conditioning not working there was a constant noise from the ventilation system which was worse at night and could not be shut off
Right on seafront with uninterrupted views. Having balcony was very good. Staff booked us into excellent restaurant nearby. Booked Officer Cabin which, on your website, clearly showed as having a balcony but when we arrived, our room did not have a balcony. On our insistence, we were changed to a room with balcony. Hand-held shower only - very difficult and inconvenient. Hairdryer did not work properly. Would be helpful to have hotel services folder with English translation as well.
The view of the ocean, the cleanliness, the great value for money.
Excellent location, rooms and good service. Well worth a visit
The location is very beautiful, but ... ... the room comfort is poor, because of the noise from thge VMC - like a big engine 48...50 dB (A)
Room with see sight. Location of the rooms with see sight is above a pub, so there can be noice during the evening
Well maintained hotel facilities in general. Very friendly hotel staff. Good location just in front of beach and easy access by car. Small dining room for breakfast. One window in the room could not be closed completely.
The hotel is nearby the center of Le Havre, has a splendid vieuw on the sea and the breakfast is very good!
Everything. Staff were very nice and courteous. Room with a clear sea view. Excellent breakfast None whatsoever.
The staff at the desk were exceptionnally friendly and helpful. Location is good for the harbor, which can be reached by walking. There is a grocery store one and a half blocks north on the Rue de Paris. This hotel has an elevator.
70's Stye Hotel... But very good position and kindly staff Wc in different and very small room...
The staff were friendly
Conviniently situated, staff friendly and helpful No restaurant is a nuisance on a cold Sunday in Le Havre, where most restaurants are closed. Only available parking nearby is on a meter in the street. The room I had was a little run down.