Traveller reviews
Overall rating
6.1
Good
Based on 972 reviews
Boarding
6.1
Comfort
6.3
Crew
7.1
Entertainment
5.7
Food
5.8
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LOT information
| IATA code | LO |
|---|---|
| Routes | 180 |
| Top route | Krakow J. Paul II Balice to Warsaw Frederic Chopin |
| Airports served | 82 |
| Top airport | Warsaw Frederic Chopin |
LOT traveller reviews
Pros
"The seats were very comfortable."
(in 29 reviews)
"Cabin crew was very nice."
(in 155 reviews)
"Short flight everything worked out"
(in 145 reviews)
Cons
"missed connecting flight to szczecin"
(in 15 reviews)
"Paid for business class on LOT."
(in 20 reviews)
"No entertainment for short flight."
(in 266 reviews)
Recent reviews
Traveller rating
631
373
328
340
14
Find reviews that mention:
flight attendants
connecting flight
good flight
flight was cancelled
crew was great
food was good
great service
lot airlines
late boarding
seats were comfortable
hour late
business class
missed connection
print my ticket
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6.0
Seats were broken and seem not functional.
review from
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6.0
Like the hygiene of the seats and toilets. Vegans and vegetarian should have more options. Also boarding is not according to zone printed on boarding pass
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8.0
Asian veg food need to improve & my spouse taken vegan vegetarian food not satisfied at all
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8.0
LOT needs to improve their on time management, they are often running late.
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6.0
Row wise Sequenced boarding would’ve been better and more quicker. Food taste was not so great m. Flight quality was good, and staff was good.
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10.0
Very nice 👍
review from
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10.0
Everything was wonderful very good experience with LOT 👏
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10.0
Would expect more holiday theme food since it was a Christmas Day.
review from
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8.0
Fast service.
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10.0
No thanks
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2.0
Flight was delayed as cabin crew didn't show up to the flight on time. While LOT did send text messages notifying passengers of the delay, the LOT counter staff never bothered to make an announcement noting the many pax who didn't have SMS access (as they may not be local to the layover). LOT also has a tendency not to enforce carry-on bag sizing, this results in additional delay and frustration where pax who DO follow requirements are then forced to stow bags below the seat further reducing the they already tight seating. #LotCanDoBetter!
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2.0
No choice in food, flight attendants are rude,entertaining system was not working properly & not caring for those who had tight schedules. I will not recommend anyone to take this flight.
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6.0
Food was good.
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10.0
The broading process was very efficient and the staff e tremely helpful. The seating arrangement was comfortable with excellent food and service. WILL RECOMMEND TO ALL!!!!
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4.0
Staff were friendly and helpful but they couldn’t make up for the uncomfortable seats and poor food.
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10.0
There was a lot of food, plenty of free beers, and the entertainment set up was amazing!
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8.0
On time
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8.0
On time
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2.0
I dropped a headphone, LOT stewardesses didn't give me time to find it and now I'm at a lost of money because of it. LOT is the worst airline company
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8.0
Good.
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6.0
Sitting not too comfy, crew rather not too supportive
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8.0
New Boeing 737 Max 8. No wifi aboard. No personal screens. Food, only one snack and a cup of water. Very poor.
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10.0
The food was good and the crew were all very very kind and professional
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10.0
Very comfortable flight and professional crew
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4.0
You can’t call it food. One salty little bun and a glass of water. Not even a bottle. Uncomfortable seat. Wared safety belts.
review from
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10.0
Everything was smooth. No delays. Comfy seats.
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2.0
lost my luggage. without necessary items in foreign city. stressed. no meaningful support. air conditioning malfunction. too hot and very uncomfortable. crew shrugged.
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2.0
changed assigned seat without advising of change. had to sit far from my disabled partner. Broke my wheelchair. air condioning malfunction. too hot lost luggage....nothing to wear. medicine lost...no compensation or assistance for emergency supplies
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10.0
Good
review from
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10.0
Travelled in business class, and can’t complain really
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LOT FAQs
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How does KAYAK find such low prices on LOT flights?
Flight status
LOT route map
Top airports served by LOT
- Warsaw Frederic Chopin Airport (WAW)
- Krakow J. Paul II Balice Airport (KRK)
- Wroclaw Strachowice Airport (WRO)
- Gdansk Rebiechowo Airport (GDN)
- Václav Havel Prague Airport (PRG)
- Vilnius Airport (VNO)
- Rzeszow Jasionka Airport (RZE)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Amsterdam Schiphol Airport (AMS)
- London Heathrow Airport (LHR)
- Tallinn Ulemiste Airport (TLL)
- Poznan Lawica Airport (POZ)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Frankfurt am Main Airport (FRA)
- Munich Franz Josef Strauss Airport (MUC)
LOT contact information
- LO IATA code
- +48 22 577 77 55 Call
- lot.com Visit
Overview of LOT
For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.
When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.
LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.
The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.