Overview

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 327 179 900

AED 272+

Overall guest ratings

8.5/10 Excellent
Based on 2,404 reviews

Review highlights

  • 9.1
  • 8.7
  • 8.0
  • 5.8

Good to know

  • Nice building
  • Friendly service
  • Comfortable beds
  • Spacious rooms

Nearby

    show all

    About

    Nestled in the city center, the Sheraton Imperial Kuala Lumpur Hotel is only minutes away from some of the city’s best shopping and dining venues. Nearby monorail and LRT lines offer seamless access to Kuala Lumpur’s major attractions. Work out at our Sheraton Fitness, or rejuvenate at our award-winning Mandara Spa. When it’s time to catch up with colleagues or check in with friends, our computer workstations keep you connected. All 385 of our spacious guest rooms and suites are designed with your comfort in mind. Each space boasts panoramic views of the city skyline, the Sheraton Signature Sleep Experience, 40-inch LCD TV with cable and satellite channels, and High Speed Internet Access.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,404 reviews
    • 9.1 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      8.8 "Easily accessible by car, said 88%."
      9.7 "97% thought it was easy to get to the train station."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 8.0 "Breakfast is good."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      9.3 "93% found the restaurant service to be one of the best."
      8.5 "Lovely bar service, according to 85%."
      8.3 "Management was excellent, said 83%."
      7.0 "70% said the booking process went smoothly."
    • 7.3 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
    • 5.8 "Internet is average."
      5.9 "59% thought it was adequately priced."
      5.6 "56% thought the wifi quality was ok."

    Overall rating

    8.5 Excellent
    Based on 817 reviews
    • 9.4 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.5 "95% liked the proximity to shopping."
      8.4 "84% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      8.9 "Easily accessible by car, said 89%."
    • 8.6 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 8.2 "Breakfast is good."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.2 "High value."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
      5.9 "59% thought it was adequately priced."

    Overall rating

    8.5 Excellent
    Based on 889 reviews
    • 9.0 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      9.7 "Near to public transport, according to 97%."
      8.5 "85% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 8.7 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "High value."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."

    Overall rating

    8.5 Excellent
    Based on 192 reviews
    • 8.9 "Location is great."
      8.6 "Easily accessible by car, said 86%."
    • 8.8 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
    • 8.2 "Breakfast is good."
    • 7.4 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Vibe was decent."

    Overall rating

    8.4 Excellent
    Based on 504 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 8.4 "Very nice wellness & sports facilities."
    • 7.8 "Good breakfast."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.7 "Average value."
      5.3 "53% thought it was adequately priced."
    • 5.9 "Vibe was decent."
    • 5.6 "Internet is average."
      5.3 "53% thought it was adequately priced."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly service"
    "Comfortable beds"
    "Spacious rooms"
    data provided by TrustYou

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