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Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 327 179 900

AED 261+

Overall guest ratings

8.4/10 Excellent
Based on 2,465 reviews

Review highlights

  • 9.1
  • 8.6
  • 7.9
  • 6.7

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    Nestled in the city center, the Sheraton Imperial Kuala Lumpur Hotel is only minutes away from some of the city’s best shopping and dining venues. Nearby monorail and LRT lines offer seamless access to Kuala Lumpur’s major attractions. Work out at our Sheraton Fitness, or rejuvenate at our award-winning Mandara Spa. When it’s time to catch up with colleagues or check in with friends, our computer workstations keep you connected. All 385 of our spacious guest rooms and suites are designed with your comfort in mind. Each space boasts panoramic views of the city skyline, the Sheraton Signature Sleep Experience, 40-inch LCD TV with cable and satellite channels, and High Speed Internet Access.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,465 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
      7.9 "79% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "City centre within easy reach, said 79%."
    • 8.6 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      9.4 "94% liked the big bathroom."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% found the restaurant service to be one of the best."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the tour guides were very nice."
    • 7.1 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      9.3 "93% thought the view was good."
      9.4 "94% liked the big bathroom."
    • 6.7 "Average value."
      5.3 "53% thought it was adequately priced."
      5.4 "The price was ok for 54%."
    • 5.5 "Internet is average."
      5.3 "53% thought it was adequately priced."
      5.4 "54% thought the wifi quality was ok."
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    Overall rating

    8.4 Excellent
    Based on 838 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      7.5 "75% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 8.3 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      9.5 "95% liked the big bathroom."
    • 8.0 "Breakfast is good."
    • 7.3 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      9.4 "94% thought the view was good."
      9.5 "95% liked the big bathroom."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.6 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.4 "Internet is average."
      5.2 "52% thought it was adequately priced."
      5.5 "55% thought the wifi quality was ok."
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    Overall rating

    8.4 Excellent
    Based on 1,010 reviews
    • 8.8 "Location is great."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
      7.8 "78% liked the proximity to sightseeing."
    • 8.6 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.5 "95% liked the big bathroom."
    • 7.6 "Good breakfast."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 6.2 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.9 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 172 reviews
    • 8.8 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 7.6 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 6.9 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.7 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.7 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 443 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.6 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.6 "Average value."
      5.3 "53% thought it was adequately priced."
    • 6.4 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Internet is average."
      5.3 "53% thought it was adequately priced."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    large breakfast buffet
    lrt
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    easy access to the center
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