Overview

Dorsett Kuala Lumpur

172, Jalan Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan, Malaysia, Kuala Lumpur 55100, Malaysia
+60 327 161 000

AED 173+

Overall guest ratings

8.0/10 Good
Based on 1,980 reviews

Review highlights

  • 8.9
  • 8.9
  • 7.7
  • 3.6

Good to know

  • Clean rooms
  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Petaling Street and Petronas Twin Towers, Dorsett Kuala Lumpur offers an airport shuttle (available on request) for MYR 220 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Checkers Cafe, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like rainfall showerheads and bathrobes.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,980 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      9.4 "94% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% thought parking was inexpensive."
      9.3 "Near to public transport, according to 93%."
    • 7.7 "Internet works."
      7.7 "77% said the wifi quality was great."
      7.3 "73% thought it was a great value."
    • 6.9 "Rooms are ok."
      5.8 "For 58%, maintenance was acceptable."
      6.2 "Only 62% said the rooms were modern."
      5.2 "Only 52% thought the furniture was functional."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 6.6 "Breakfast is mediocre."
    • 3.6 "Pool is below average."
      3.1 "Dirty pool, said 69%."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.8 "72% didn't like the fitness area."
    • 1.7 "Bar is disappointing."
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    Overall rating

    8.0 Good
    Based on 653 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      7.9 "79% thought parking was inexpensive."
    • 7.8 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 7.4 "High comfort."
      8.8 "88% thought rooms were spacious."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.4 "For 54%, maintenance was acceptable."
      6.0 "Only 60% said the rooms were modern."
      5.8 "Only 58% thought the air conditioning was adequate."
    • 3.8 "Pool is below average."
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    Overall rating

    8.0 Good
    Based on 811 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 8.4 "Location is great."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.1 "Nice rooms."
      7.3 "73% said rooms were clean."
      9.1 "91% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    • 6.3 "Breakfast is mediocre."
    • 3.4 "Pool is below average."

    Overall rating

    7.9 Good
    Based on 257 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Good value."
    • 8.1 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 8.0 "Very good internet connection."
    • 6.7 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    Based on 257 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Good value."
    • 8.4 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.5 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.7 "Breakfast is mediocre."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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