Vanilla Aparthotel

Miscommunications of shifts. I paid for my breakfast the night before. Waitress during breakfast said the desk said I didn't pay but then told me everything was ok. I wanted to use my credit card before check out and the machine was in error and said my card was blocked and I had to call the bank. Bank customer service talked with the reception and said my card should be valid. Front desk gave me directions to take tram 52 and bus 735. There was construction and caused me to be 45 minutes late for my appointment. I was told the front desk should have known to have suggested a taxi.

The aparthotel is very modern and fresh. Reception staff were very friendly and one in particular went out of her way to book taxi’s for us in polish as we only spoke English. We are in the restaurant 3 out of our 8 nights and both the food and drink were very nice. Staff in the restaurant didn’t know as much English so it could be a bit difficult at times to order things so we had to result in pointing to the menu. This wasn’t an issue for us we just felt rather condescending doing this.

The property is a bit of a distance from the centre of Krakow however taxis are usually around 20-25Zlt. However on the way back from town the taxi drivers are double the price resulting in a few trips costing 54zlt. It is a very nice area of Krakow however walking into town would take around 50 minutes.