3 stars
Hotel City Sm Business & Spa
Photos of Hotel City Sm Business & Spa
Overview
Hotel City SM Business & SPA is located just 4 km from the Krakow city centre. It features an indoor pool and a wellness centre. The spa and wellness centre includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-ageing capsule. Guests are offered discounts in the wellness centre. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 500 metres away guests will find Zakopianka Shopping Centre.
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Amenities at Hotel City Sm Business & Spa
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Spa
- Spa and wellness centre
- Massage
- Spa
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Laundry
- Ironing service
Things to do
- Gift shop
Health and safety
- Safe
Reviews of Hotel City Sm Business & Spa
8.0
Very good
1337 verified ratings
Wonderful
469
Very good
303
Good
280
Okay
100
Fair
93
Mediocre
39
Poor
54
Summary of reviews
Guests say
Guests appreciated the good breakfast and convenient location of the hotel, with many praising the variety and quality of the food. However, there were notable concerns regarding cleanliness, with mentions of dust and mold in some rooms, as well as issues with bed comfort. Service was generally neutral, with some positive experiences but also instances of staff being unhelpful.AI-generated from customer reviews
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Score by provider
8 out of 10
20 reviews
Location
Gajowa 16, 30-426 Krakow, Malopolskie
What's nearby
- Pomnik Smoka Wawelskiego3.7 km
- Wawel Castle3.8 km
- Królewska Katedra na Wawelu3.9 km
- Prussian Homage4.4 km
- Kopiec Kościuszki4.4 km
- Muzeum Narodowe w Krakowie4.5 km
- Uniwersytet Jagielloński4.5 km
- Cloth Hall4.7 km
- Main Market Square4.7 km
- Kościół Mariacki4.7 km
- Krakow Old Town4.7 km
- Academy of Music in Krakow4.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel City Sm Business & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KrakowGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 4.6 km |
Nearest airport | Krakow J. Paul II Balice |
Distance to airport | 11.3 km |