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DoubleTree by Hilton Hotel Jacksonville Riverfront
4 stars

DoubleTree by Hilton Hotel Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL 32207, United States
Jacksonville, FL
See location+1 904 398 8800
From
AED 363
Cheapest

rate per night

6.4
Okay
based on 1434 reviews
1,434 reviews

Photos of DoubleTree by Hilton Hotel Jacksonville Riverfront

Overview

Rating
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with Doubletree's Signature breakfast buffet breakfast in St. Johns Provision Company. Start an exciting night out with signature cocktails in the chic St. Johns Provision Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
Rating
6.4
Okay
Based on 1,434 verified guest reviews

Latest deals for DoubleTree by Hilton Hotel Jacksonville Riverfront

Do 1/5
Fr 2/5
Deluxe room
1 king bed
1 king bed
Queen room
1 queen bed
1 queen bed
1 queen bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
King room
1 king bed
1 king bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton Hotel Jacksonville Riverfront

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

General

  • Sea view
  • Seating area
  • Telephone
  • Storage available

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool

  • Pool bar
  • Outdoor pool
  • Pool with a view

Parking and transportation

  • Parking
  • Valet parking

Bathroom

  • Shower
  • Hairdryer

Outdoor

  • Terrace/Patio
  • Balcony

Things to do

  • Gift shop
  • Board games/puzzles

Bedroom

  • Sofa bed

Workspace

  • Fax/photocopying

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of DoubleTree by Hilton Hotel Jacksonville Riverfront

6.4
Okay
1434 verified ratings
Wonderful
483
Very good
151
Good
146
Okay
114
Fair
158
Mediocre
106
Poor
276

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, but many expressed concerns about the cleanliness and maintenance of the hotel. Issues such as unclean bathrooms, noise from outside, and inadequate facilities were frequently mentioned. Overall, while the hotel has potential, it requires significant renovations and better management of amenities.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Value for Price8.5 out of 10
Amenities3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

6.0
Okay
Anonymous, Jan 2025
We arrived early and were able to park and go to lunch until check in. We were advised that our rooms could be ready as early as 2pm. We waiting until closer to 6pm to check in (check in was at 4pm). Our rooms were not available at 6pm. Our friends got their room upgraded and vouchers for free breakfast to compensate for the inconvenience, but we received nothing. Hotel is definitely older (we wer...
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2.0
Poor
Anonymous, May 2022
Truly a dump. Air conditioning controls didn’t work, there was water damage in my room with visible mold, damaged furnishings, gated garage that still felt unsafe and would never let you out without calling the front desk… the list goes on and on. Should not be a Hilton, and in fact, may not be fit for occupancy. Choose the Hampton down the street, Marriott next door, or Hyatt across the river.
7.4
Good
Anonymous, Jan 2020
Pros (+) Staff was excellent. Helpful, personable, enjoyable.
Cons (-) facilities needs some deferred maintenance attention.
8.8
Very good
Barrett, Oct 2019
Pros (+) Hotel was clean, staff was nice and food was good.
Cons (-) Fridge in the room.
4.5
Mediocre
Yannie, Feb 2019
Pros (+) The customer service was wonderful.
Cons (-) I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered ...
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10
Wonderful
Anonymous, May 2018
Pros (+) Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
10
Wonderful
Anonymous, Feb 2017
Pros (+) Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a...
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7.4
Good
Kerry, Oct 2016
Pros (+) It was quiet
Cons (-) Maid knocked on door at 10 am. Don't wake me up early.
3.7
Poor
Anonymous, Apr 2016
Cons (-) Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning

Location

1201 Riverplace Boulevard, Jacksonville, FL 32207

What's nearby

  • Riverplace Tower78 m
  • Alexander Brest Planetarium286 m
  • Jacksonville Landing0.6 km
  • Times-Union Center for the Performing Arts0.8 km
  • Jacksonville Public Library1.1 km
  • Jacksonville Museum of Modern Art1.1 km
  • Prime F. Osborn III Convention Center1.5 km
  • Metropolitan Park1.8 km
  • EverBank Field1.8 km
  • Jacksonville Transportation Authority2.4 km
  • Jacksonville University6.1 km
  • Tree Hill Nature Center7.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at DoubleTree by Hilton Hotel Jacksonville Riverfront

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at DoubleTree by Hilton Hotel Jacksonville Riverfront

  • Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

    DoubleTree by Hilton Hotel Jacksonville Riverfront is located at 1201 Riverplace Boulevard in Downtown, 1.4 km from the centre of Jacksonville. Riverplace Tower is the closest landmark to DoubleTree by Hilton Hotel Jacksonville Riverfront.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel Jacksonville Riverfront?

    Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel Jacksonville Riverfront.

  • Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel Jacksonville Riverfront from the airport?

    DoubleTree by Hilton Hotel Jacksonville Riverfront is 19.7 km from Jacksonville. DoubleTree by Hilton Hotel Jacksonville Riverfront is 50 km from St. Augustine Northeast Florida Regional.

  • Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

    Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has a pool on-site.

  • How does KAYAK find such great DoubleTree by Hilton Hotel Jacksonville Riverfront hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel Jacksonville Riverfront in Jacksonville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel Jacksonville Riverfront and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel Jacksonville Riverfront.

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Nearby hotels and places to stay

2-star hotel
Hampton Inn Jacksonville-Downtown-I-957.3 Good (484 reviews)0.34 kmOutdoor pool, Fitness centre, Room serviceAED 502+
2-star hotel
36% cheaperExtended Stay America Suites - Jacksonville - Riverwalk - Convention Center5.7 Okay (722 reviews)0.38 kmWi-Fi, Coffee machine, Wi-Fi available in all areasAED 290+
3-star hotel
Southbank Hotel Jacksonville Riverwalk
7.7 Good (379 reviews)0.42 kmOutdoor pool, Fitness centre, RestaurantAED 485+
4-star hotel
Hyatt Regency Jacksonville Riverfront8.5 Excellent (2,401 reviews)0.51 kmOutdoor pool, Fitness centre, RestaurantAED 717+
2-star hotel
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3-star hotel
Southbank Hotel Jacksonville Riverwalk
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2-star hotel
Hampton Inn Jacksonville-Downtown-I-957.3 Good (484 reviews)0.34 kmOutdoor pool, Fitness centre, Room serviceAED 502+
3-star hotel
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3-star hotel
Residence Inn by Marriott Jacksonville Downtown
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4-star hotel
Hyatt Regency Jacksonville Riverfront8.5 Excellent (2,401 reviews)0.51 kmOutdoor pool, Fitness centre, RestaurantAED 717+
3-star hotel
Homewood Suites by Hilton Jacksonville Downtown-Southbank8.2 Excellent (378 reviews)0.89 kmOutdoor pool, Fitness centre, RestaurantAED 563+
4-star hotel
Marriott Jacksonville Downtown7.9 Good (558 reviews)0.84 kmOutdoor pool, Fitness centre, RestaurantAED 621+

Good to know

Value for money

6.4

Distance to city centre

1.4 km

Nearest airport

Jacksonville

Distance to airport

19.3 km

Everything you need to know for your stay in Jacksonville

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